Problem Determination Tools Specialist

Tanisha Systems Inc.; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Tanisha Systems is seeking a long-term contract professional with IBM z/OS expertise to support problem determination and deployment tasks. The role emphasizes customer interfacing, detailed product knowledge, and proficiency with IBM tooling.

The ideal candidate will work across training, installation, and migration domains, ensuring alignment with customer requirements and best practices on z/OS platforms.

Qualifications

• Proficiency in PowerPoint and strong communication for presenting materials.
• Able to interface with customers and coordinate across multiple organizations.
• Familiar with z/OS, ISPF, and IBM product installation and migration practices.

Skills

Communication skills

Customer interfacing

PowerPoint

z/OS Knowledge

ISPF

C/C++

COBOL

IDz

IBM product knowledge

Tools

IDz

ISPF

z/OS

CICS

DB2

IMS

Rexx

FileAid

Broadcom File Master

PDSMAN

InSync

Job description

Workstream: Problem Determination Tools

Duration: Long-Term Contract

Job Description:

Training skill requirements

• Microsoft PowerPoint
• Communication skills
• Customer interfacing skills
• IDz
• Organizing large presentation materials
• z/OS Knowledge
• Detailed knowledge of each IBM product
• ISPF
• z/OS Application Development
• CICS/DB2 and IMS application programming
• COBOL, PL/I, Assembler and C/C++

Installation and deployment skills

• Understanding customer requirements
• Detailed knowledge of IBM product installation and best practices
• Customer interfacing skills with various organizations
• Problem Determination skills regarding our IBM products
• z/OS knowledge
• System Programming
• DB2 administration
• CICS administration
• IMS administration

Migration skills

• Knowledge of the conversion process for each product
• Detailed knowledge of the IBM and ISV language
• IBM File Manager
• FastRexx
• BMC FileAid
• CA Broadcom File Master
• CA Broadcom PDSMAN
• Macro4 InSync
• Rexx skills in the event coding changes required to the migration tools.