Probe Repair Technician

Avante Health Solutions; Concord (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

A medical equipment company in Concord, North Carolina seeks a Probe Repair Technician. This role involves diagnosing, refurbishing, and repairing Ultrasound Transducers, while maintaining detailed documentation. Qualifications include a high school diploma or GED, with a preference for a technical degree in electronics repair and 1-3 years of experience with small parts. Strong analytical and problem-solving skills are essential, along with proficiency in Microsoft Office. Join a team that values integrity and a respectful work environment.

Qualifications

• High school diploma or GED required; technical degree preferred.
• 1 to 3 years experience with small fragile parts, mechanical assembly, or soldering.
• Understanding of oncology and diagnostic imaging equipment required.

Responsibilities

• Diagnose, refurbish, and repair Ultrasound Transducers.
• Perform quality testing of probes using ultrasound machines.
• Maintain accurate documentation throughout the repair process.

Skills

Analytical skills

Problem-solving

Attention to detail

Teamwork

Education

High school diploma or GED

2-year technical degree in electronics repair

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Probe Repair Technician Job Description Summary

The Probe Repair Technician position is responsible for utilizing precision tools to diagnose, refurbish, and repair Ultrasound Transducers.

The identification of Essential Job Functions does not display an exhaustive list of all duties that may be assigned to this position, nor does it restrict the related work that may be assigned to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Functions & Responsibilities

• Completes transducer repairs according to work order and quality procedures, including working with repair team to perform all repairs against due dates and lab metrics.
• Utilizes ultrasound machines and test equipment to perform quality testing of probes, including quality control forms, scan shots, and first call tests.
• Maintains probe files and accurately documents probe repair process including, but not limited to, recording interim quality checks and/or any issues with repair.
• Reports problems with quality, processes, equipment, and/or material to supervisor.
• Supports repair team in the evaluation of probes as equipment enters and leaves the repair lab, including documentation of evaluation, testing for proper functioning, troubleshooting and identification of equipment failures.
• omplies with policies, guidelines, and regulatory requirements per ISO:13485 2016 standards and the Company's Quality Management System
• Demonstrates success and a passion for servicing and learning new technologies
• Identifies improvement opportunities to processes and offers applications and solutions to promote optimal efficiency
• Works professionally and efficiently with all levels within the organization
• Adheres to all company employment policies and safe practices
• Performs other duties as assigned

Experience/Training/Education

• High school diploma or General Education Degree (GED) required; 2-year technical degree in electronics repair or other relevant course of study or equivalent/Military experience preferred
• 1 to 3 years professional experience working with small fragile parts required; experience with mechanical assembly, soldering, and/or replacement parts a plus

Knowledge/Skills/Abilities

General: Exceptionally strong analytical and problem-solving skills. Strong ability to strategize, implement and retain effective business relationships. Exceptional ability to speak and write effectively in a business environment. Ability to maintain an elevated level of accuracy in preparing and entering data. Superb time management and organizational skills with the ability to meet regular and frequent deadlines. Attention to detail required. Ability to work well as a team member. Must demonstrate sound work ethic, flexibility, respectfulness, honesty, and trustworthiness. Must also be punctual and dependable. Must possess cultural awareness and sensitivity. Capacity to learn new skills and/or take training as needed to be able to resolve specific issues.

Technical: Requires knowledge and understanding of oncology and/or diagnostic imaging equipment. Requires utilizing precision tools to troubleshoot, diagnose, and repair oncology and/or diagnostic imaging systems and parts. Effective use of Enterprise systems, email, search engine, Internet; ability to effectively use Microsoft Products: Outlook, Word, Excel, Teams; ability to use and understand Enterprise Resource Planning (ERP) software and to use or learn specific software needed to improved productivity.

Communication: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write effective, collaborative correspondence. Capacity to read through policies, reporting, and compliance requirements. Ability to speak effectively with customers and employees of the organization. Capacity to use hand tools, testing equipment, hand truck and pallet jack ad needed.

Math & Reasoning: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instruction in mathematical or diagram form and deal with several abstract and concrete variables. Ability to calculate figures and amounts such as discounts, interest, commissions, proportion, percentages, and volume; ability to apply algebraic concepts. Ability to manage multiple projects simultaneously and willingness to adapt to change and take initiative.

Physical and Environmental Elements

Physical Demands: Ability to bend, crouch, kneel, climb, balance, or otherwise maneuver body while servicing and/or inspecting medical equipment. Capacity to reach with hands and arms for at least 1/2 of the normal work shift. Ability to climb stairs, lift, carry, or otherwise move up to 40lbs while working with medical equipment. Ability to talk or hear continuously. Ability to see clearly to do all work-related tasks (clear or corrected vision at 20 inches or less). Finger dexterity is required frequently for over 3/4 of the normal work shift.

Work Environment: Position is predominantly performed in a warehouse environment with moderate noise levels where temperatures may be subject to outdoor conditions in terms of cold and heat. There is exposure to large medical equipment and parts, heavy machinery, and high-voltage electricity.

Special Requirements

• May require occasional travel
• Driving record that is insurable

Company Culture

Avante Health Solutions is committed to a respectful and purposeful work environment; this includes each team member taking responsibility for the greater good of the company and its goal to provide exceptional products and service, and to create a sustainable future for the company and its employees.

Additionally, Avante Health Solutions is an Equal Opportunity Employer; we proudly promote a diverse workforce and do not discriminate. We encourage all employees and applicants who meet the position requirements to apply for advancement within the organization regardless of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Harassment or inappropriate behavior of any kind is not tolerated and could be grounds for termination.

If assistance or an accommodation due to a disability is needed, please discuss with the hiring manager.