Probation Assistant

SAN-Bernardino-Count; California (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Excellent benefits

Job summary

San Bernardino County Probation Department seeks Probation Assistants who support Probation sworn staff while performing routine non-sworn functions, including interviewing adult and juvenile clients referred for pretrial services, orientation or probation supervision; obtaining information from clients to complete family/personal history statements, face sheets or other documents, and assisting with forms.

Night and weekend availability may be required.

Qualifications

• Education requirement: high school diploma or GED.
• Two years of clerical/data-entry experience or one year in a Probation Department.
• 30 semester/45 quarter units in behavioral science plus one year experience.
• Volunteer work in Probation environment accepted with required experience.

Responsibilities

• Interview adult and juvenile clients referred for pretrial services or probation supervision.
• Obtain information from clients to complete family/personal history statements.
• Assist with completing forms; take photographs; collect urinalysis and DNA specimens.
• Coordinate, track, and research departmental programs and services.
• Support Community-Based Organizations (CBOs) in program delivery.

Skills

Clerical duties

Data entry

Public contact

Interpreting policies

Confidentiality

Education

High school diploma or GED

Job description

Current vacancies exist throughout the county and may require night and weekend availability.

San Bernardino County Probation Department seeks Probation Assistants who support Probation sworn staff while performing a variety of routine, non-sworn support functions; maintaining confidentiality, interviewing adult and juvenile clients referred for pretrial services, orientation or probation supervision; obtaining information from clients, offenders, probationers, and family members of clients to complete family/personal history statements, face sheets or other documents, assists clients with completing necessary forms and paperwork; takes photographs and collects urinalysis and DNA specimens from clients as directed. These positions will also assist with coordination, tracking, and researching of departmental programming, services, and treatment activities while performing data management and documentation tasks. Position responsibilities also include supporting Community-Based Organizations (CBOs) in program delivery through scheduling, communication, and collection of required program information and participating in the evaluation of program effectiveness.

For detailed information of the position, check out the Probation Assistant job description.

EXCELLENT BENEFITS

To review job-specific benefits, refer to: Summary of Benefits and the Memoranda of Understanding (MOU).

CONDITIONS OF EMPLOYMENT

Background: Applicants must successfully pass a background check that may include a polygraph prior to appointment.

Availability: Incumbents may be required to work nights and weekends.

Body Art Policy: While on duty, employees shall not have visible body modifications or body art, including but not limited to tattoos, piercings, stretching, branding, beading or implantation, and scarification. All body art must be completely covered while on duty by clothing, a skin-colored patch no larger than three (3) inches by three (3) inches, or skin-colored cosmetic makeup.

Travel: A valid California Class C Driver License is required to carry out the essential job-related functions of this position. Mileage reimbursement and proof of automobile liability insurance must be maintained.

Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Applicants must meet both the education requirement and one of the experience options.

Education

Graduation from a U.S. high school, G.E.D. or a U.S. Department of Education approved High School Equivalency Test.

Experience

• Option 1: Two (2) years of full-time work experience performing clerical and data entry functions in an office environment, public contact, customer service, eliciting personal information, interpreting mandates, policies, procedures and regulations.
• Option 2: One (1) year of full-time work experience performing clerical and data entry functions in an office environment, public contact, customer service, to include eliciting personal information, and interpreting mandates, policies, procedures and regulations, in a Probation Department.
• Option 3: Thirty (30) semester / forty-five (45) quarter units in psychology, sociology, criminology, criminal justice or other closely related behavioral science* AND One (1) year of full-time work experience, as listed in Option 1.
• Option 4: Six (6) months of related volunteer work of full-time work in a Probation and/or Correctional environment AND One (1) year of full-time work experience, as listed in Option 1.

*A list of coursework in a qualifying field or legible copies of transcripts from an accredited institution (unofficial transcripts are acceptable) must be submitted with the application if qualifying under option 3. For all International Degree's, applications MUST include an international degree equivalency report attached to the application.

PREFERRED METHOD: Transcripts from institution

NOTE: The Probation Assistant classification is not a natural progression into the Probation Officer series.

The ideal candidate will be highly organized, customer service driven individual with the ability to interpret and articulate rules, regulation, and procedures, demonstrating the ability to work with a diverse and demanding clientele, exhibiting confidentiality and professionalism to analyze situations and applying logic and rational thinking.

Examination

The selection process will consist of an online assessment followed by a competitive evaluation of qualifications. The online assessment will measure the knowledge and skills in the following areas:

• Office Operations & Practices
• Public Contact
• Written Communication
• Using Technology

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA)

San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

Veterans' Preference

Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy.