Proactive CSR & Logistics Specialist

Openwork; Baytown (TX); On-site; USD 22,000 - 25,000; Full time

Job summary

Openwork is seeking a dependable Customer Service Representative in Baytown, TX to support a growing safety equipment supplier. The role focuses on accuracy, organization, and teamwork within a fast-paced warehouse environment.

You will handle customer inquiries, invoicing, and order processing while maintaining filing systems and adhering to tariff-based rates. Evening, weekend, or holiday hours may be required to meet business needs.

Qualifications

• Must read, write, and speak English.
• Higher education or equivalent experience in administrative logistics.
• Strong organizational skills and ability to work in a team.
• Willing to work evenings, weekends, and holidays as needed.
• Proficient in MS Office and familiar with warehouse processes.

Responsibilities

• Provide customer service related to order processing, supply, storage, and distribution in a fast-paced environment.
• Perform invoicing in accordance with tariffs and rate agreements.
• Maintain organized filing and archived records.
• Support CSR department and assist other teams as needed.

Skills

Customer service

Teamwork

Organization

MS Office

Problem solving

Communication

English proficiency

Education

Higher education or equivalent

Tools

MS Office

MS Outlook

Job description

Openwork is seeking a dependable Customer Service Representative in Baytown, TX to support a growing safety equipment supplier. The role focuses on accuracy, organization, and teamwork within a fast-paced warehouse environment.

You will handle customer inquiries, invoicing, and order processing while maintaining filing systems and adhering to tariff-based rates. Evening, weekend, or holiday hours may be required to meet business needs.