Pro Shop Attendant / Outside Services

Troon International; Cincinnati (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

An exciting opportunity awaits at a premier golf course for a Golf Shop Attendant/Guest Services role. This position is ideal for individuals who thrive in a hospitality environment and are passionate about delivering exceptional service. Responsibilities include processing reservations, assisting guests, maintaining shop inventory, and ensuring a welcoming atmosphere both inside and outside the golf course. If you have strong communication skills, a dependable work ethic, and a love for golf, this role offers a chance to be part of a dynamic team dedicated to providing outstanding experiences for all guests. Join us and make a meaningful impact in the world of golf!

Qualifications

• Strong communication and interpersonal skills are essential.
• Dependable with a strong work ethic and basic computer skills.

Responsibilities

• Process customer reservations and provide excellent guest services.
• Maintain cleanliness and organization of the golf shop and carts.

Skills

Communication Skills

Interpersonal Skills

Dependability

Basic Computer Skills

Knowledge of Golf

Tools

POS System

Job description

Description

Avon Fields Golf Course is excited to announce the exceptional career opportunity of Golf Shop Attendant/Guest Services. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.

Qualifications, Experience and Skill Requirements:

• Must have strong communication and interpersonal skills
• Must be coachable and have basic computer skills
• Must be dependable and have a strong work ethic
• Knowledge about the game of golf preferred

General Description of Duties and Responsibilities:

When acting as an "Inside" staff member:

• Responsible for processing customer reservations for guests of the golf course
• Provides customer service to arriving guests to help expedite check-in process
• Arranges and displays golf shop inventory as necessary and directed
• Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained
• Assists in maintaining a clean, safe workplace
• Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
• Ensure property and its amenities are secured daily
• Assist with set-up of equipment and golf carts

Perform related duties as assigned by General Manager.

When acting as an "Outside" staff member:

• Responsible for welcoming and greeting of guests and players in a friendly manner
• Explaining rules and course etiquette to all groups if needed
• Wash and sanitize golf cart fleet, maintain organized storage areas and practice facility
• Assist with the set-up and organization of the golf carts and equipment for any regular tee time starts or outing
• Facilitate orderly and timely pace of play of groups to prevent delays
• Answer all questions in a friendly manner. Keep a record of starting times and golf cart numbers for each group when necessary
• Ensure that each group has four players if possible
• Responsible for the picking up and cleaning practice balls when scheduled
• Ensure property and its amenities are secured daily
• Perform related duties as assigned by General Manager