Pro Shop Associate

Silo Point Country Club; Southbury, Northern (CT, KY); Hybrid; USD 22,000 - 28,000; Part time

Job summary

The Golf Shop Attendant at Silo Point Country Club provides friendly and expedient service to members and guests, assisting the golf professional staff, shop operations, merchandising, and other golf-related activities.

The ideal candidate offers excellent customer service at the front desk and in person at check-in, while maintaining facility cleanliness, displays, and inventory. This is a part-time role with a flexible schedule (~20 hours/week) including mornings, nights, and weekends.

Qualifications

• Customer service experience preferred.
• Experience handling reservations and front desk tasks is a plus.

Responsibilities

• Process customer reservations for guests of the golf course.
• Provide customer service to arriving guests to help expedite check-in.
• Arrange and display golf shop inventory as necessary and directed.
• Collect greens and cart fees (and other revenue) from guests and process in the POS system as trained.
• Assist in packing and unpacking inventory and golf operations supplies.
• Assist in reconciliation of cash and accounts receivable charges to daily register at closing of the day.
• Perform cleanup and closing procedures.
• Perform other duties as assigned by management.

Skills

Highly motivated

Goal oriented

Self-starter

Basic computer knowledge

Customer/guest orientation

Strong communication

Interpersonal skills

Dependable

Knowledge of golf

Tools

POS system

Job description

TheGolfShopAttendantwillofferfriendlyandexpedientservicetotheproperty’smember and guestsandassistthegolfprofessionalstaffingolfshopoperations,merchandisesales, andothergolf-relatedactivities.

The ideal candidate can provide excellent customer service via the telephone and during the in-person check in experience for our Membership.

In slow times, the position is charged with facility cleanliness including vacuuming, dusting, folding and arranging merchandise, cleaning and restocking of bathroom and other various tasks as assigned.

Assisting Outside Services with routine closing procedures, ensuring facility is ready for operation the following day.

• Mustbehighlymotivated,goaldrivenandself-starter
• Mustacquirebasiccomputerknowledge
• Musthavestrongcustomer/guestorientation
• Musthavestrongcommunicationandinterpersonalskills
• Mustbedependable
• Knowledgeaboutthegameofgolfpreferred

Requirements

• Processcustomerreservationsforguestsofthegolfcourse
• Providescustomerservicetoarrivinggueststohelpexpeditecheck-inprocess
• Arrangesanddisplaysgolfshopinventoryasnecessaryanddirected
• Collectsgreenandcartfees(andotherrevenue)fromguestsandprocessesinthePOSsystemastrained
• Assistsinpackingandunpackinginventoryandgolfoperationssupplies
• Assistsinreconciliationofcashandaccountsreceivablechargestodailyregisterattheclosingoftheday
• Performsclean-upandclosingprocedures
• Performotherdutiesasassigned by management

Schedule:

The ideal candidate is flexible on their weekly schedule to include shifts from 6:00 am - 8:00 pm and includes Nights and Weekends.This is a part time position with availability of approx. 20 hours a week