Pro Shop Assistant

Cherrycreekgolf; Michigan; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Pro Shop Assistant to enhance the customer experience at their golf facility. This role involves checking in guests, selling merchandise, and ensuring superior service while maintaining constant communication with the team. Ideal candidates will possess strong customer service skills, knowledge of golf, and the ability to work well under pressure. Join a dedicated team focused on providing a first-class experience to all patrons and become an integral part of a vibrant golf community.

Qualifications

• Must have excellent communication and customer service skills.
• Position requires knowledge of the game of golf.

Responsibilities

• Assist customers with merchandise, gift cards, and range cards.
• Work under the supervision of the Director of Golf and interact with staff.

Skills

Customer Service Skills

Communication Skills

Knowledge of Golf

Mobile Device Proficiency

Job description

Job Summary

• The Pro Shop Assistant is responsible for properly checking in and creating a first class experience to our Ladies & Gentleman, sales of merchandise, gift cards and range cards. Staying in constant contact withthe cart staff and Starter/Player Assistant, promoting the facility and assisting our Ladies & Gentleman with any and all requests or concerns.
• Will work under the supervision of the Director of Golf/Head Golf Professional.
• Will work with other golf operations staff and will have interaction with our Ladies & Gentleman.
• Will work in all areas of the fold operations as needed, we work as a team.
• Position requires knowledge of the game of golf.

Job Responsibilities

• Position requires knowledge of use of mobile devices - i.e. tablet, I-Pad, smart phone and radio.
• Must have excellent communication and customer service skills.
• Must have a valid drivers' license and be capable of driving a golf cart.
• Must have understanding of Cherry Creek's Gold Standards and how it relates to all aspects of Cherry Creek.
• Must be customer service oriented and be able to provide superior customer service.
• Exhibit a "Can Do" attitude.

Job Requirements

• Be a people person. Be courteous and personable to all Ladies & Gentlemen.
• Mus have the desire and dedication to provide superior customer service.
• Be a proactive member of the team. Support goals, objectives and Golf Standards within the organization.
• Must be even tempered and work well under extreme pressure.
• Must be able to gain the cooperation and respect of staff members and peers.
• Proactively solve problems and anticipate the needs of our Ladies & Gentleman and react.
• Must be able to manage time and establish priorities. Be a self-starter.
• Possess honesty and integrity.