Pro Parts Delivery & Customer Success Specialist

Advance Auto Parts; Key Largo (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Advance Auto Parts in Key Largo, FL is seeking a dependable Driver to pick, stage and deliver parts to pro customers and to assist with daily store operations.

You will build relationships with MainStreet and National Pro customers, upsell when appropriate and maintain accurate inventory while ensuring safety and customer service excellence. This role requires a valid driver's license and the ability to work days, evenings and weekends.

Qualifications

• Safe driving and navigation skills.
• Ability to read and interpret safety rules and manuals.
• Excellent spoken and written English; Spanish a plus.
• Math proficiency for transactions and inventory.
• Experience with automotive parts is preferred.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers; provide CPP with insights from deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned.

Skills

Safe driving

Delivery board system

Customer communication

Stocking and inventory

Sales orientation

Customer needs assessment

Team player

Education

High school diploma or equivalent

Tools

Delivery board system

Job description

Advance Auto Parts in Key Largo, FL is seeking a dependable Driver to pick, stage and deliver parts to pro customers and to assist with daily store operations.

You will build relationships with MainStreet and National Pro customers, upsell when appropriate and maintain accurate inventory while ensuring safety and customer service excellence. This role requires a valid driver's license and the ability to work days, evenings and weekends.