Pro Parts Delivery & Customer Specialist

Advance Auto Parts Inc.; Town of Orchard Park (NY); On-site; USD 22,000 - 25,000; Full time

Job summary

Advance Auto Parts is seeking a Driver in New York to pick, stage and safely deliver parts to pro customers, pick up returns, and promote sales and loyalty programs. You will handle daily credit accounts, maintain inventory, and assist in upselling while building relationships with MainStreet and National Pro customers.

The role requires friendly communication, safe driving, and the ability to work a mix of days, evenings, and weekends.

Qualifications

• High school diploma or equivalent.
• Must have a valid driver's license with an acceptable driving record.
• Automotive parts experience preferred.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing CPP insights learned during deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned

Skills

Safe driving

Customer service

Sales aptitude

Communication

Product knowledge

English proficiency

Problem solving

Time management

Teamwork

Adaptability

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems

Safety training (OSHA)

Job description

Advance Auto Parts is seeking a Driver in New York to pick, stage and safely deliver parts to pro customers, pick up returns, and promote sales and loyalty programs. You will handle daily credit accounts, maintain inventory, and assist in upselling while building relationships with MainStreet and National Pro customers.

The role requires friendly communication, safe driving, and the ability to work a mix of days, evenings, and weekends.