Pro Desk: Customer Service & Sales Specialist

The Home Depot; Bolingbrook (IL); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking Pro Customer Service/Sales Team members in Bolingbrook, Illinois. This role involves delivering exceptional service to professional customers, including contractors and property owners, by providing expert product knowledge and driving sales. Team members will collaborate to meet sales goals, support order fulfillment, and maintain a safe environment. Bilingual communication may be preferred to cater to diverse customer needs.

Qualifications

• Strong communication skills to maintain professional relationships.
• Proven ability to meet sales goals and drive store metrics.
• Ability to collaborate effectively in a team environment.

Responsibilities

• Support the Pro customer journey with order fulfillment and product advice.
• Drive sales through proactive customer engagement and tailored solutions.
• Assist at the Pro Desk, manage deliveries, and uphold customer service standards.

Skills

Customer relationship management

Sales skills

Product knowledge

Bilingual communication

Job description

A leading home improvement retailer is seeking Pro Customer Service/Sales Team members in Bolingbrook, Illinois. This role involves delivering exceptional service to professional customers, including contractors and property owners, by providing expert product knowledge and driving sales. Team members will collaborate to meet sales goals, support order fulfillment, and maintain a safe environment. Bilingual communication may be preferred to cater to diverse customer needs.