Pro Customer Service & Store Sales Specialist

The Home Depot; Sylacauga (AL); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales Associate in Sylacauga, Alabama. The role involves building professional relationships and supporting customers at every stage of the Pro journey, including order fulfillment and tailored recommendations. Candidates should have strong product knowledge, experience in a customer service or sales setting, and excellent communication skills. This is a full-time position with opportunities to meet sales goals and drive customer satisfaction.

Qualifications

• Experience in customer service or sales preferred, especially in a retail or home improvement setting.
• Strong product knowledge and the ability to offer tailored recommendations.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, teamwork-oriented environment.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales by leveraging product knowledge.
• Provide outstanding service based on unique customer needs.
• Collaborate to maintain a clean and organized environment.
• Resolve delivery issues and communicate advantages over competitors.
• Meet monthly sales goals and performance metrics.

Skills

Customer service experience

Sales expertise

Product knowledge

Bilingual communication

Interpersonal skills

Job description

A leading home improvement retailer is seeking a Pro Customer Service Sales Associate in Sylacauga, Alabama. The role involves building professional relationships and supporting customers at every stage of the Pro journey, including order fulfillment and tailored recommendations. Candidates should have strong product knowledge, experience in a customer service or sales setting, and excellent communication skills. This is a full-time position with opportunities to meet sales goals and drive customer satisfaction.