Pro Customer Service & Sales - Expert Pro Support

The Home Depot; Decatur (AL); On-site; USD 38,000 - 52,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales member in Decatur, Alabama. This role involves assisting professional clients, including contractors and property owners, by providing tailored product recommendations and support. Team members are expected to meet sales goals, build customer relationships, and collaborate with colleagues to ensure a safe and organized environment. The ideal candidate should possess strong communication skills and a commitment to exceptional service. Bilingual skills may be beneficial in certain locations.

Qualifications

• Ability to build and maintain professional relationships with Pro customers.
• Experience in sales or customer service preferred.
• Strong communication skills to understand customer needs.

Responsibilities

• Assist at the Pro Desk and provide product recommendations.
• Meet monthly sales goals and improve store sales metrics.
• Collaborate with team members to maintain organization and safety.

Skills

Bilingual communication skills

Product knowledge

Sales proficiency

Customer service orientation

Job description

A leading home improvement retailer is seeking a Pro Customer Service Sales member in Decatur, Alabama. This role involves assisting professional clients, including contractors and property owners, by providing tailored product recommendations and support. Team members are expected to meet sales goals, build customer relationships, and collaborate with colleagues to ensure a safe and organized environment. The ideal candidate should possess strong communication skills and a commitment to exceptional service. Bilingual skills may be beneficial in certain locations.