Pro Customer Service & Sales Specialist

The Home Depot; Streetsboro (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer in Streetsboro is seeking a full-time Customer Service/Sales Associate for their Pro Team. This role involves building relationships with professional customers, driving sales through expert product recommendations, and ensuring top-notch service. The ideal candidate will have strong product knowledge and a commitment to maintaining a safe and organized work environment. Responsibilities include assisting at the Pro Desk, managing deliveries, and collaborating with team members to meet performance metrics.

Qualifications

• Preferred: Bilingual communication skills; language requirement varies based on customer needs.
• Strong product knowledge and ability to provide specialized recommendations.
• Ability to meet monthly sales goals and other performance metrics.
• Commitment to maintaining a safe and organized work environment.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales by leveraging product knowledge and loyalty programs.
• Provide outstanding service based on unique project needs.
• Meet monthly sales goals and performance metrics.
• Assist at the Pro Desk and manage deliveries.
• Collaborate with team members to ensure a safe environment.

Skills

Bilingual communication skills

Strong product knowledge

Ability to meet sales goals

Commitment to safety and organization

Job description

A leading home improvement retailer in Streetsboro is seeking a full-time Customer Service/Sales Associate for their Pro Team. This role involves building relationships with professional customers, driving sales through expert product recommendations, and ensuring top-notch service. The ideal candidate will have strong product knowledge and a commitment to maintaining a safe and organized work environment. Responsibilities include assisting at the Pro Desk, managing deliveries, and collaborating with team members to meet performance metrics.