Pro Customer Service & Sales Specialist

The Home Depot; Cleveland (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading home improvement retailer in Cleveland seeks a Pro Customer Service/Sales professional. This role supports professional customers including contractors and property owners through exceptional service, product recommendations, and tailored delivery solutions. Team members will collaborate to meet sales goals and maintain a safe environment. Ideal candidates will have strong customer service skills, product knowledge, and may prefer bilingual communication. Full-time position offers opportunities for growth and development within the retail industry.

Qualifications

• Ability to build and maintain professional relationships with customers.
• Experience in a sales environment preferred.
• Strong knowledge of products and services in consumer services.

Responsibilities

• Assist customers at the Pro Desk.
• Drive sales by leveraging product knowledge.
• Ensure excellent customer service and support safe loading.

Skills

Customer service skills

Sales skills

Product knowledge

Bilingual communication

Job description

A leading home improvement retailer in Cleveland seeks a Pro Customer Service/Sales professional. This role supports professional customers including contractors and property owners through exceptional service, product recommendations, and tailored delivery solutions. Team members will collaborate to meet sales goals and maintain a safe environment. Ideal candidates will have strong customer service skills, product knowledge, and may prefer bilingual communication. Full-time position offers opportunities for growth and development within the retail industry.