Pro Customer Service & Sales Specialist

The Home Depot; Petoskey (MI); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

A major home improvement retailer is looking for Pro Customer Service/Sales Team members to enhance the experience for professional customers, including contractors and property owners. Responsibilities include supporting the customer journey, driving sales through product knowledge, and maintaining relationships. Ideal candidates may have bilingual skills. Join a team dedicated to ensuring success for every Pro customer’s project by providing exceptional service and collaborative support.

Qualifications

• Bilingual communications skills may be preferred at certain locations; language varies based on customer need.

Responsibilities

• Support every stage of the Pro customer journey, ensuring efficient order fulfillment and safe loading.
• Build and maintain professional relationships with Pro customers while driving sales.
• Meet monthly sales goals and metrics to drive sales in the store.
• Assist at the Pro Desk, loading materials, and managing deliveries.
• Collaborate to maintain a clean and safe environment and resolve delivery issues.

Job description

A major home improvement retailer is looking for Pro Customer Service/Sales Team members to enhance the experience for professional customers, including contractors and property owners. Responsibilities include supporting the customer journey, driving sales through product knowledge, and maintaining relationships. Ideal candidates may have bilingual skills. Join a team dedicated to ensuring success for every Pro customer’s project by providing exceptional service and collaborative support.