Pro Customer Service & Sales Specialist

The Home Depot; Monterey Park (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

The Home Depot is seeking team members for its Pro Customer Service/Sales Team, based in Monterey Park, California. This role focuses on delivering exceptional service to professional customers, including contractors and property owners. Responsibilities include assisting at the Pro Desk, managing deliveries, and driving sales through expert product knowledge. Ideal candidates should have strong customer service skills and the ability to meet sales metrics. Bilingual communication skills may be preferred, depending on customer needs.

Qualifications

• Strong product knowledge and customer service skills.
• Ability to meet monthly sales goals and metrics.
• Bilingual communication skills preferred in some locations.

Responsibilities

• Assist Pro customers at the Pro Desk and loading materials.
• Manage deliveries and provide expert product recommendations.
• Monitor inventory and execute sales initiatives.

Job description

The Home Depot is seeking team members for its Pro Customer Service/Sales Team, based in Monterey Park, California. This role focuses on delivering exceptional service to professional customers, including contractors and property owners. Responsibilities include assisting at the Pro Desk, managing deliveries, and driving sales through expert product knowledge. Ideal candidates should have strong customer service skills and the ability to meet sales metrics. Bilingual communication skills may be preferred, depending on customer needs.