Pro Customer Service & Sales Specialist

The Home Depot; Louisville (KY); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer in Louisville is seeking individuals for the Pro Customer Service/Sales Team. This role emphasizes delivering exceptional service to professional customers including contractors and property owners. Team members are expected to meet sales goals while building strong customer relationships. Responsibilities include order fulfillment, product recommendations, and maintaining a quality customer experience. Candidates with strong interpersonal and sales skills are encouraged to apply. Bilingual skills are preferred for specific locations.

Qualifications

• Experience in customer service or sales is advantageous.
• Ability to understand customer needs and tailor solutions.
• Strong interpersonal skills to foster effective client relationships.

Responsibilities

• Deliver exceptional service to professional customers.
• Support order fulfillment and safe loading.
• Meet monthly sales goals and sales metrics.

Skills

Customer relationship management

Sales proficiency

Product knowledge

Bilingual communication

Job description

A leading home improvement retailer in Louisville is seeking individuals for the Pro Customer Service/Sales Team. This role emphasizes delivering exceptional service to professional customers including contractors and property owners. Team members are expected to meet sales goals while building strong customer relationships. Responsibilities include order fulfillment, product recommendations, and maintaining a quality customer experience. Candidates with strong interpersonal and sales skills are encouraged to apply. Bilingual skills are preferred for specific locations.