Pro Customer Service & Sales Specialist

The Home Depot; Great Falls (MT); On-site; USD 32,000 - 42,000; Full time

Job summary

A leading home improvement retailer is seeking a full-time Customer Service/Sales Specialist in Great Falls, MT. This role focuses on delivering exceptional service to professional customers, including contractors and commercial clients. Team members will assist with order fulfillment, product recommendations, and maintain relationships with Pro customers. This position emphasizes collaboration and achieving sales goals while ensuring customer satisfaction. Bilingual communication skills may be preferred, depending on customer needs.

Responsibilities

• Deliver exceptional experience for professional customers including contractors and commercial clients.
• Support all stages of Pro customer journey from order fulfillment to tailored delivery solutions.
• Drive sales by leveraging product knowledge and maintaining professional relationships.

Job description

A leading home improvement retailer is seeking a full-time Customer Service/Sales Specialist in Great Falls, MT. This role focuses on delivering exceptional service to professional customers, including contractors and commercial clients. Team members will assist with order fulfillment, product recommendations, and maintain relationships with Pro customers. This position emphasizes collaboration and achieving sales goals while ensuring customer satisfaction. Bilingual communication skills may be preferred, depending on customer needs.