Pro Customer Service & Sales Specialist

The Home Depot; Conshohocken (Montgomery County); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer in Conshohocken seeks individuals for the Pro Customer Service Sales position. This role involves delivering outstanding service to professional customers, proactively driving sales through product knowledge and tailored recommendations, and managing deliveries. Candidates should possess strong communication skills and the ability to build professional relationships. The position requires teamwork and a commitment to service excellence. Full-time employment with a focus on customer satisfaction is expected.

Qualifications

• Strong communication skills to deliver outstanding customer service.
• Ability to proactively drive sales through tailored recommendations.
• Experience in building professional customer relationships.

Responsibilities

• Deliver outstanding experience to professional customers.
• Support customer journey from order fulfillment to delivery solutions.
• Build and maintain professional customer relationships.
• Proactively drive sales using product knowledge and loyalty programs.
• Meet monthly sales goals and other metrics.
• Collaborate with the team to maintain a safe and organized environment.

Skills

Bilingual communication skills

Product knowledge

Sales proficiency

Job description

A leading home improvement retailer in Conshohocken seeks individuals for the Pro Customer Service Sales position. This role involves delivering outstanding service to professional customers, proactively driving sales through product knowledge and tailored recommendations, and managing deliveries. Candidates should possess strong communication skills and the ability to build professional relationships. The position requires teamwork and a commitment to service excellence. Full-time employment with a focus on customer satisfaction is expected.