Pro Customer Service & Sales Specialist

The Home Depot; Aurora (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading home improvement retailer is seeking dedicated individuals for its Pro Customer Service/Sales Team in Aurora, Ohio. This role involves delivering exceptional service to professional customers, including contractors and property owners. The team is responsible for driving sales through product knowledge, managing order fulfillment, and ensuring customer satisfaction. Strong communication and collaboration are essential, with a focus on meeting sales goals and providing tailored solutions to meet unique project needs.

Qualifications

• Experience in customer service or sales roles.
• Ability to build and maintain professional relationships.
• Strong communication skills.

Responsibilities

• Assist Pro customers at the Pro Desk and loading materials.
• Drive sales by leveraging product knowledge.
• Collaborate with team members to ensure customer satisfaction.

Skills

Bilingual communication skills

Product knowledge

Sales skills

Job description

A leading home improvement retailer is seeking dedicated individuals for its Pro Customer Service/Sales Team in Aurora, Ohio. This role involves delivering exceptional service to professional customers, including contractors and property owners. The team is responsible for driving sales through product knowledge, managing order fulfillment, and ensuring customer satisfaction. Strong communication and collaboration are essential, with a focus on meeting sales goals and providing tailored solutions to meet unique project needs.