Pro Customer Service/Sales

The Home Depot; Tucson (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

The Home Depot is looking for dedicated Pro Customer Service/Sales Team members in Tucson, Arizona. The role involves assisting professional customers including contractors and property owners, ensuring their projects are a success through expert recommendations and tailored solutions.

You will collaborate with the team to uphold the highest standards of customer service and safety while driving sales through efficient order fulfillment and product expertise. Bilingual skills may be preferred based on customer need.

Qualifications

• Experience in customer service and sales.
• Ability to build and maintain professional relationships.
• Knowledge of product offerings and inventory management.

Responsibilities

• Assist at the Pro Desk and manage deliveries.
• Help customers with tailored product recommendations.
• Collaborate with team members to maintain store safety.

Skills

Bilingual communication skills

Sales skills

Product knowledge

Customer service

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.