Pro Customer Service/Sales

The Home Depot; Seymour (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

The Home Depot in Seymour, IN is seeking dedicated members for its Pro Customer Service/Sales Team. This role is focused on delivering exceptional service to professional customers, including contractors and property owners. Key responsibilities include building customer relationships, meeting sales goals, and providing product recommendations. Ideal candidates will demonstrate strong customer service skills, proficiency in sales, and the ability to collaborate effectively in a team setting, all in support of ensuring every customer's project success.

Qualifications

• Strong customer service skills, with experience in sales.
• Ability to foster relationships with professional customers.
• Effective communication and teamwork abilities.

Responsibilities

• Deliver excellent service to Pro customers through various interactions.
• Meet monthly sales goals and support store sales initiatives.
• Maintain a clean and organized work environment.

Skills

Customer service skills

Sales capabilities

Inventory monitoring

Bilingual communication (preferred)

Job description

# Contractors’ Warehouse — Pro Customer Service/Sales2021**Location –** Seymour, IN**Job ID –** 156264BR**Category –** In-store Pro**Team –** Temco Logistics**Location –** Seymour, IN**Job ID –** 156264BR**Category –** In-store Pro**Location –** Seymour, IN**Job ID –** 156264BR**Category –** In-store Pro**Job Description**The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.**Team –** Temco Logistics**Location –** Seymour, IN**Job ID –** 156264BR**Category –** In-store Pro**Job Description**The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.### Role OverviewJob DescriptionThe Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.**Location –** Seymour, IN**Job ID –** 156264BR**Category –** In-store ProStarting pay may vary based on factors including, but not limited to, position offered and location.**Onsite** – An associate in an onsite role is required to work at a specific Home Depot location in order to complete their job duties. We also refer to this as location – dependent.Learn more about our Additional information will be provided during the application process.**Onsite** – An associate in an onsite role works in a specific location in order to complete their job duties. We also refer to this as location – dependent.Learn more about our Additional information will be provided during the application process.As part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:* **Professional Experience*** **Learning Potential*** **Responsibility*** **Customer Focus**If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here to- ## BENEFITS- ## BENEFITS## Store Location**2021** 1714 TIPTON ST Seymour, INOnce you’ve applied, please come back and apply for other jobs at this store and any store near you.## Building Location**2021** 1714 TIPTON ST Seymour, INOnce you’ve applied, please come back and apply for other jobs at this store and any store near you.Search for your next role by location, job title or keyword. Your next opportunity may be closer than you think.# CHECK APPLICATION STATUSKnowing where you are in the application process is important. There are two ways to check your application status depending on the role you applied to within the Company. Please review the information options below and follow the process that matches the corresponding role.### Hourly In-Store & Distribution Center RolesHourly In-Store & Distribution Center Roles include the following: Cashier, Customer Service/Sales Associate, Support Associate, Freight Associate, General Warehouse Associate, and more. To check the application status of an In-Store or Distribution Center role, please click the link below.### Salaried, Corporate, & Support RolesCorporate & Support Roles including but not limited to the following positions: Asset Protection, Assistant Store Manager or Store Manager, Customer Service Representative, DC Area Supervisor or Manager position, Delivery Driver, Outside Sales & Service or PRO team position,