Pro Customer Service/Sales

The Home Depot; New Braunfels (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

A leading home improvement retailer is hiring a Pro Customer Service Sales role in New Braunfels, Texas. You will join a dedicated team supporting professional customers, driving sales through outstanding service, product knowledge, and effective communication. Responsibilities include assisting customers, managing deliveries, monitoring inventory, and achieving sales goals. Ideal candidates will possess strong sales skills and the ability to build professional relationships. Full-time position with potential bilingual preference depending on customer needs.

Qualifications

• Proven ability to drive sales and achieve monthly goals.
• Experience in maintaining professional relationships with customers.
• Knowledge of product recommendations and delivery solutions.

Responsibilities

• Assist customers at the Pro Desk and manage deliveries.
• Monitor inventory and execute sales initiatives.
• Provide tailored recommendations based on customer needs.

Skills

Bilingual communication skills

Sales expertise

Customer service

Job description

Pro Customer Service Sales Role

Join to apply for the Pro Customer Service Sales role at The Home Depot

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other, Consumer Services