Pro Customer Service/Sales

Home Depot; Cabot (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

A leading home improvement retailer located in Arkansas is seeking team members for the Pro Customer Service/Sales Team. Responsibilities include providing exceptional service to professional customers, meeting sales goals, and collaborating with team members for efficient order fulfillment. Ideal candidates will have strong product knowledge and may require bilingual communication skills depending on location. This role is essential in ensuring that customer projects succeed, making teamwork crucial in maintaining service standards and addressing delivery issues.

Qualifications

• Meet monthly sales goals and other metrics.
• Assist at the Pro Desk, loading materials, and handling deliveries.
• Provide expert product recommendations and tailored delivery solutions.
• Build and maintain professional relationships with Pro customers.

Responsibilities

• Deliver exceptional experience for professional customers.
• Support every stage of the Pro customer journey.
• Meet monthly sales goals and other metrics.
• Monitor inventory and contribute to sales initiatives to meet store goals.

Job description

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

CABOT

State

AR

Auto req ID_BR

155583BR

Job Type

Pro Customer Service/Sales

Auto req ID

300044140