Pro Customer Sales & Service Specialist

The Home Depot; Waterloo (IA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading home improvement retailer in Waterloo seeks a Pro Customer Service Sales representative to enhance customer experience for professional clients, including contractors and property owners. The ideal candidate will excel in providing tailored product recommendations, driving sales, and maintaining professional relationships. Key responsibilities include assisting customers at the Pro Desk, managing deliveries, and ensuring excellent service standards. Strong product knowledge and customer service skills are essential. This is a full-time position focused on customer satisfaction and team collaboration.

Qualifications

• Proven ability to deliver exceptional customer service.
• Ability to drive sales and meet targets.
• Strong product knowledge in consumer services.

Responsibilities

• Provide expert product recommendations and tailored solutions.
• Build and maintain professional relationships with Pro customers.
• Support store goals by monitoring inventory and executing sales initiatives.

Skills

Customer service skills

Sales techniques

Product knowledge

Bilingual communication skills

Job description

A leading home improvement retailer in Waterloo seeks a Pro Customer Service Sales representative to enhance customer experience for professional clients, including contractors and property owners. The ideal candidate will excel in providing tailored product recommendations, driving sales, and maintaining professional relationships. Key responsibilities include assisting customers at the Pro Desk, managing deliveries, and ensuring excellent service standards. Strong product knowledge and customer service skills are essential. This is a full-time position focused on customer satisfaction and team collaboration.