PRN Site Staff

Magdala House; St. Louis (MO); On-site; USD 16,531 - 24,796; Part time

Job summary

Magdala House in St. Louis is seeking a PRN Site Staff member responsible for providing clients with warm and welcoming services tailored to individual needs. This active role involves completing guest intakes, monitoring bed occupancy, and maintaining safety conditions in the facility.

Ideal candidates must possess a High School Diploma/GED, excellent communication skills, and a commitment to supporting guests. Flexible schedules with evening, overnight, and weekend shifts are required, ensuring efficient shelter operations.

Qualifications

• Commitment to a solution-focused work environment.
• Ability to clear-headedly manage conflicts and emergencies.
• Experience working with the homeless or impoverished.

Responsibilities

• Provide warm and welcoming services to clients.
• Complete intake on new guests and explain agency rules.
• Attend to guest needs and monitor bed occupancy.
• Maintain clean and organized work area and stock.

Skills

Excellent written and verbal communication skills

Conflict resolution

Ability to meet guests' expectations

Education

High School Diploma / GED / Equivalent

Tools

Keyboard

Mouse

Job description

Description

The PRN Site Staff is responsible for providing warm and welcoming services designed to meet client needs based on individual assessments while fostering an environment of dignity and respect. This is an active hands‑on role.

Essential Functions

• Complete intake on new guests; explain agency rules and policies;
• Perform daily check‑in of guests in; provide linens and assist with bag and tag process;
• Attend to guest needs, answer questions, resolve problems and escalated to site management when necessary;
• Monitor bed occupancy to ensure maximum usage;
• Conduct daily/random walk‑throughs of facility ensuring conditions are safe and guests are adhering to shelter policies and procedures;
• Provide guests with information and referrals; document the interaction(s) in log book;
• Uphold Magdala House policies and procedures;
• Participate in the efficient operation of the Shelter;
• Answer and direct incoming calls, provide information; monitor security gate access, if applicable;
• Communicate and collaborate with other Magdala House departments and employees;
• Maintain complete and organized files;
• Assist in the receipt and distribution of donations;
• Maintain adequate and organized stock of office and cleaning supplies and hygiene items; distribute hygiene items to guests as needed;
• Prepare Incident Reports and other reports;
• Maintain a clean, organized work area; wipe down counters, cots, common surfaces and chairs on every shift;
• Perform other duties as required.

Additional Attributes

• Commitment to a solution‑focused work environment and the clear intention to meet guests' expectations;
• Excellent written and verbal communication skills;
• Able to remain clear‑headed when conflicts, crisis and emergency situations arise.

Physical Activities and Working Conditions

• Moving about on foot to accomplish tasks, moving from one work space to another;
• Ability to lift, carry, push or pull objects up to 20 pounds unassisted;
• Manual dexterity in order to use keyboard and mouse;
• Close visual acuity to prepare and analyze reports and data;
• Experience working with the homeless or impoverished.

Requirements / Qualifications

• High School Diploma / GED / Equivalent;
• Driver's License (Preferred);
• CDL (preferred).

Schedule

• Weekends;
• Evening Shifts;
• Overnight Shifts;
• Holidays;
• PRN must work at least 2 shifts a month.