PRN Receptionist - Chambersburg - Days

WellSpan Health; Chambersburg (Franklin County); On-site; USD 25,000 - 35,000; Part time

Job summary

A leading healthcare provider seeks a PRN Receptionist in Chambersburg. This entry-level role involves managing patient flow, handling communications, and ensuring accurate processing of patient information. Ideal candidates will have a high school diploma and customer service experience. Join a compassionate team dedicated to excellence in healthcare.

Qualifications

• Customer service experience required.
• Typing speed of at least 40 WPM preferred.

Responsibilities

• Receives and directs patients and visitors at the reception desk.
• Completes patient check-in process and verifies registration accuracy.
• Handles communications and processes patient payments.

Skills

Customer Service

Typing

Education

High School Diploma

Tools

Meditech

Synapse

Job description

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Job Description

Position Function: Receives and directs patients and visitors at the reception desk. Coordinates patient flow within the department and accurately processes patient information. Handles communications (telephone, fax, email) procedures efficiently. Collects patient payments (co-insurance and/or deductible).

Responsibilities

Unit Based Essential Functions and Responsibilities

Job Class Specifics only for Diagnostic Imaging

• Maintains a neat, clean work area; communicates to housekeeping needs as appropriate.
• Demonstrates competency and adherence to all organizational safety directives and policies, including Fire, MSDS, HIPAA, Emergency Preparedness, Infection Control, Life Safety, and department-specific safety procedures.
• Answers telephone in reception area; responds to requests for information; takes complete messages; demonstrates proper telephone etiquette; places outgoing or transfer calls as requested.
• Completes patient check-in process, reviews face sheets, insurance info, and signatures.
• Verifies registration accuracy and reviews physician orders for correctness and completeness.
• Enters orders into Meditech, Synapse, or Valco, ensuring accuracy.
• Notifies technologists of patient arrivals and manages scheduling requests.
• Performs Medical Necessity verification, including obtaining ABNs, and signs documents as appropriate.
• Prepares and scans documents into the system, manages reports, and communicates critical findings to physicians and patients.
• Processes POS collections accurately, manages cash drawer and deposits, and reports discrepancies.
• Operates Meditech and Synapse systems proficiently.
• Performs other duties as directed, maintaining knowledge of departmental operations.

Job Class Specifics only for Neurophysiology Laboratory

• Maintains a clean work environment; adheres to safety protocols.
• Answers calls, manages patient check-in, verifies registration, and reviews orders.
• Schedules and manages EEG/Sleep Center procedures, completes verification processes, and scans documents.
• Handles patient payments and reports, operates information systems, and performs other related duties.

General Requirements

All employees are expected to demonstrate core values: Integrity, Compassion, Excellence, Service. Compliance with health screenings, safety procedures, confidentiality, and attendance policies is required.

Leadership Standards

Includes character, job performance, interpersonal skills, and innovation. Physical and mental demands are detailed, including physical exertion and sensory requirements.

Qualifications

High school diploma or equivalent; medical terminology preferred. Customer service experience required; typing speed of at least 40 WPM preferred. No certifications/licenses required.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Administrative
• Industries: Hospitals and Health Care