PRN Patient Access Representative

LE0012 UOI MSO LLC; South Carolina; On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision plans

HSA / FSA

401(k) matching

Employee Assistance Program (EAP)

Job summary

U.S. Urology Partners is seeking a Patient Access Representative to check in/out patients and deliver exemplary customer service. The role provides clerical support across the office and may involve travel to satellite locations.

The ideal candidate has a High School Diploma and at least one year of experience in a medical setting, with strong written and verbal communication skills and HIPAA confidentiality. Computer literacy and problem-solving abilities are essential.

Qualifications

• High School Diploma required.
• Minimum one year of experience in a medical practice or health insurance organization.
• Excellent verbal and written communication skills.
• Strong integrity, loyalty, creativity, and strict confidentiality with HIPAA compliance.
• Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
• Computer skills: thorough knowledge of computer information systems.

Responsibilities

• Check-in and check-out patients.
• Exceed daily expectations and goals with minimal error.
• Display leadership by helping others or taking on additional responsibilities.
• Travel to satellite locations as needed.
• Verify insurance for upcoming procedures.
• Process and coordinate third-party referral information with clinical units and billing.

Skills

Verbal communication

Written communication

Reasoning ability

Problem solving

Interpreting instructions

Computer literacy

Education

High School Diploma

Job description

About the Role

The Patient Access Representative will be responsible for checking patients in and out and providing exemplary customer service. The position will support U.S Urology Partners by providing clerical support to all areas of the office.

What You’ll Be Doing

• Exceed daily expectations and goals, with minimal error, while maintaining contact with manager regarding status of assignments and deadlines.
• Display leadership initiative by offering to help others or asking take on additional responsibilities when able.
• Responsible for check-in/check out.
• Travel to satellite locations as needed.
• Verify insurance for upcoming procedures.
• Processes and maintains third party referral information and coordinates referral procedures with clinical units and billing.

What We Expect from You

• High School Diploma.
• Interact professionally and positively with all patients, colleagues, managers and executive team.
• Exhibit a high degree of maturity, integrity, loyalty, creativity, and strict confidentiality with HIPPA compliance in all daily tasks.
• One year of experience working in a medical practice or in a health insurance organization.
• Excellent verbal and written communication skills.
• Reasoning Ability.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Computer Skills: To perform this job successfully, an individual should have thorough knowledge in computer information systems.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Travel

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

What We Offer You

At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters” Compassion Make Someone’s Day Collaboration Achieve Possibilities Together Respect Treat people with dignity Accountability Do the right thing. Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.

About US

U.S. Urology Partners is one of the nation’s largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state‑of‑the‑art, urology‑specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.

U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

U.S. Urology Partners is one of the nation’s largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, New Jersey Urology and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state‑of‑the‑art, urology‑specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.