PRN ("On-Call") Concierge

MBK Senior Living; San Clemente (CA); On-site; Part time

Job summary

Join a leading company as a PRN Concierge, where you'll handle administrative duties, greet visitors, and provide excellent customer service. Enjoy a supportive community focused on personal and professional growth while making a positive impact on residents' lives.

Benefits

Education loan assistance & scholarships

Health and Wellness resources

Team Member discounts

Childcare and eldercare assistance

Qualifications

• Excellent communication skills in English.
• Professional appearance and demeanor.

Responsibilities

• Greet visitors and offer assistance.
• Answer phones professionally within 3 rings.
• Monitor visitors and report suspicious activity.

Skills

Communication

Customer Service

Education

High school diploma or GED

Job description

Join to apply for the PRN ("On-Call") Concierge role at MBK Senior Living.

At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. It's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra; it's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others.

Whether you're looking for a flexible, part-time job or a pathway to a lasting career, you'll find it here at MBK Senior Living—and a whole lot more! When you join our team, you'll enjoy:

• Impacting lives and building lasting relationships
• Executing signature programs in dining, fitness, wellness, and care
• A supportive community encouraging personal and professional growth
• A fun, energetic environment centered on hospitality and high-quality service
• Competitive salaries
• Professional development, training, and coaching through our Mentor, Buddy, and Executive Director in Training programs
• Education loan assistance & scholarships
• Financial and legal services
• Team Member discounts
• Health and Wellness resources

Full-time Benefits Include:

• Rich benefits package including Medical, Dental, Vision, and 401k matching up to 4%
• Childcare and eldercare assistance
• Flexible spending accounts

If you're seeking a place to make an impact, find purpose and joy, and receive support to reach your career goals, apply today!

Job Description

Schedule: Sunday - Friday (6:30am - 5pm) + Holiday availability

Job Summary: The Concierge handles administrative duties, greets visitors, answers phones, relays messages, and often is the first contact with the community. Providing excellent customer service and promoting a positive image through dress and behavior are essential.

Essential Job Duties (including % of time):

• Arrive on time and prepared for your shift – 100%
• Maintain a neat appearance and keep the front areas clean – 20%
• Warmly greet all visitors and offer assistance – 30%
• Answer phones professionally within 3 rings – 20%
• Transfer calls and take messages – 20%
• Monitor visitors, sign in/out, report suspicious activity – 20%
• Sort and distribute mail – 5%
• Report resident requests – 5%
• Maintain the community's lost and found – 5%
• Order and replenish supplies – 5%
• Follow safety standards when operating equipment – 100%
• Support administrative functions – 100%
• Track meal attendance and alert staff – 20%
• Display a positive, professional image – 100%
• Encourage teamwork – 100%
• Perform other duties as assigned – 20%

Requirements:

• High school diploma or GED
• Age over 18
• Background clearance
• Negative TB test
• Excellent communication skills in English
• Ability to operate computers and office equipment
• Professional appearance and demeanor

Physical Demands:

• Lift up to 25 pounds
• Move throughout the community
• Push residents in wheelchairs safely

Pay: $17 - $19/hr