PRN Medical Assistant

Crossover Health; Roanoke (TX); On-site; USD 25,000 - 36,000; Part time

Job summary

Crossover Health is seeking a PRN / As Needed Medical Assistant for our Westlake Fidelity Clinic in Westlake, TX. Availability Monday through Friday 8am–5pm is required, with recent phlebotomy experience preferred.

The role supports clinicians by taking histories, vitals, and handling front‑and‑back office tasks in a patient‑centered environment. As a Medical Assistant, you will ensure exceptional patient experiences, manage inventory and supplies, and coordinate scheduling and communications

Qualifications

• Graduate of an accredited medical assistant or surgical technician program.
• Minimum of 2 years comparable clinical back office medical assistant experience.
• BLS (Basic Life Support) certification required.

Responsibilities

• Handle all guest interactions with hospitality and professionalism, accommodating special requests when possible.
• Resolves customer complaints; assists customers with inquiries regarding clinic services and hours of operations.
• Take medical histories, measure patient vitals, and gather pertinent information to assist the clinician.
• Handle inventory, orders, and replenish medical supplies and materials.
• Administer medications, including injections within scope of practice.
• Manage multi‑line phone system, answer calls professionally, schedule appointments, respond to emails, and ensure clear communication.
• Perform other duties as assigned.

Education

Graduated from an accredited medical assistant or surgical technician program

Minimum 2 years clinical back office medical assistant experience

BLS (Basic Life Support) certification

Job description

Crossover Health is seeking a PRN / As Needed Medical Assistant for our Westlake Fidelity Clinic . Must have availability M-F 8am-5pm as needed and recent phlebotomy experience

Westlake Fidelity 2 Destiny Way Ste 1 Westlake, TX 76262

About Crossover Health

Crossover makes remarkable health possible by bringing people, their doctors, data, and benefits together under one connected system of health. We’ve built an entirely new category of primary care providing one simple place to go for trusted care—in person, online, anytime. We are working with the most innovative employer partners to integrate disconnected health and wellness benefits with tech-enabled services which allows our partners to increase access to care, decrease spending, and deliver an unrivaled experience for employees near and far.

Job Responsibilities

The Crossover Health Medical Assistant role is a key player in creating the unique patient experience we seek to deliver. The Medical Assistant provides clinic guests with above-and beyond service to ensure an exceptional patient experience. As a Medical Assistant, you ensure that guests are delighted and happy from the moment they step into the clinic and continue to extend the service experience beyond the clinic walls to ensure superior service delivery.

• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
• Resolves customer complaints; assists customers with inquiries in connection with clinic services and hours of Operations.
• Take medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient.
• Handle inventory, orders, and replenish medical supplies and materials.
• Administer medications, including injections in scope of practice..
• Handle multi-phone line system, professionally answering calls, scheduling appointments, responding to email, and ensuring great communication
• Performs other duties as assigned

Required Qualifications

• Graduate of an accredited medical assistant or surgical technician program
• Minimum of 2 years comparable clinical back office medical assistant experience.
• BLS (Basic Life Support) certification required.