PRN Contract Clinical Educator / Infectious Disease
The Clinical Educator will leverage advanced clinical expertise and strong communication skills to deliver high-quality, compliant education on an innovative rare disease injectable therapy. Through live, in-person engagements, the educator will serve as a trusted clinical resource for patients, supporting treatment initiation, ongoing administration, and side‑effect management.
Responsibilities
- Assist patients and caregivers with implementing treatment protocols prescribed by the physician, providing in‑person training on medication initiation, self‑injection techniques, administration, and side‑effect management.
- Communicate complex information effectively and empathetically to patients and their caregivers; coordinate language access needs by initiating requests through approved translation resources (e.g., Globo) to ensure culturally appropriate, compliant education.
- Partner closely with the Virtual Clinical Educator (VCE) to align on patient status, education goals, language needs, and readiness prior to the live teach.
- Contribute valuable field insights to inform the evolution of training materials, identify emerging educational gaps, and recommend innovative approaches that enhance engagement and clinical understanding.
- Collaborate with the VCE to reinforce consistent messaging across live and virtual touchpoints, maintaining a unified patient experience and adherence to approved materials.
- Document all training activities accurately and in a timely manner in required systems (e.g., Momentum systems), meeting all reporting expectations.
- Maintain disciplined compliance, adhering to all client, company, and industry regulations, approved content, and role‑specific rules of engagement.
- Complete timely AEPQC reporting and provide all communications in a compliant manner.
- Perform additional duties as assigned in support of broader team and organizational objectives.
- Requires flexibility in schedule to accept patient teach sessions scheduled Monday through Friday.
Qualifications
- Current, unrestricted Registered Nurse licensure (RN or NP) in the state of residence.
- Patient education experience, including injection education (preferably on behalf of a pharmaceutical company or device manufacturer).
- Available and willing to travel to patient sites within assigned territory (by car or plane).
- Strong confidence and familiarity with technology, including language translation platforms (Globo).
- Rare disease patient education experience.
- Ability to use motivational interviewing to help patients with varying degrees of confidence and/or language barriers with goal setting and resolving concerns.
- Ability to connect with and build trust with patients and apply critical thinking to anticipate obstacles and provide solutions.
- Proven adaptability to changing business demands in a fast‑paced environment.
- Eligible to participate in federal healthcare programs or in federal procurement or non‑procurement programs.
Travel Requirements
100% within assigned territory.
Physical Requirements
Must be able to read, write, and communicate fluently in English. Ability to communicate effectively (hear, listen, speak) with or without reasonable accommodations.
Equal Employment Opportunity
MLS is an Equal Employment Opportunity employer. MLS recruits and hires persons in all job titles without regard to race, sex, age, color, religion, national origin, disability or sexual orientation.