PRN Concierge/Front Desk Associate - 12 am to 8 am

CareerArc; North Richland Hills (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in senior living is seeking a Concierge to enhance the experience of residents and guests. This role is pivotal, as you will be the first point of contact, greeting visitors, managing calls, and providing essential information. You'll also assist in coordinating appointments and ensuring a welcoming environment. If you are passionate about making a difference in the lives of others and thrive in a dynamic setting, this opportunity offers a fulfilling career path with room for growth and advancement. Join a dedicated team that values your contributions and offers a positive work culture.

Benefits

Competitive wages

Access to wages before payday

Flexible scheduling options

Paid time off and Holidays

Paid training

Opportunities for advancement

Meals and uniforms

Employee Assistance Program

Qualifications

• 1-3 years of customer service experience preferred.
• High school diploma or GED is preferred.

Responsibilities

• Greet guests, residents, and employees while managing calls.
• Prepare meal tickets and maintain a neat entry area.

Skills

Customer Service

Communication

Organizational Skills

Education

High School Diploma or GED

Job description

About Morada Senior Living:

Morada Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Texas, Oklahoma, New Mexico, and Colorado. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents.

Morada Senior Living is hiring a Concierge for our community _______________________________________________.

We offer rewarding career opportunities that include:

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Paid training
• Opportunities for advancement
• Meals and uniforms
• Employee Assistance Program

POSITION SUMMARY

Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature.

Responsibilities:

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Responds to emergency calls to coordinate getting 911 for help to the resident in case of emergency.

• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Qualifications:

• High school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

If having a direct impact on the lives of others is appealing to you, apply today and join our team!

EOE D/V