PRN Client Experience Coordinator

Obstetrics & Gynecology Specialists; Davenport (IA); On-site; USD 21,000 - 30,000; Part time

Job summary

Revive at The Group Medical Spa in Davenport, IA is seeking a PRN/As-Needed Client Coordinator to join our team. This role focuses on delivering an outstanding client experience, greeting clients, handling check-in/out, scheduling, and assisting with product sales.

The candidate should have strong communication skills, be organized, and comfortable using scheduling software and basic office tools. This is a PRN position with hours varying based on staffing needs.

Qualifications

• High school diploma or GED required.
• Previous customer service, front desk, retail, spa, beauty, or medical office experience preferred.
• Strong communication and interpersonal skills; able to multitask in a fast-paced environment.
• Comfortable learning scheduling software and basic office tech (Word/Excel).

Responsibilities

• Greet clients with friendly, attentive, and professional service.
• Answer phones and assist clients with appointments, services, and products.
• Check clients in and out while maintaining invoices and records.
• Schedule and confirm appointments; respond to inquiries via phone, email, and portals.
• Educate clients on Revive's treatments and products; assist with product sales.
• Maintain a clean, organized reception and retail area; assist with inventory and displays.
• Support events, promotions, and marketing initiatives; escalate issues to management when needed.
• Collaborate with providers and team members to ensure a seamless client experience.

Skills

Strong communication

Interpersonal skills

Organizational skills

Time management

Multitasking

Professionalism

Education

High school diploma or GED

Tools

Scheduling software

Client portals

Microsoft Word

Excel

Job description

Revive at The Group Medical Spa in Davenport, IA is seeking a PRN/As-Needed Client Coordinator to join our team. This role focuses on delivering an outstanding client experience, greeting clients, handling check-in/out, scheduling, and assisting with product sales.

The candidate should have strong communication skills, be organized, and comfortable using scheduling software and basic office tools. This is a PRN position with hours varying based on staffing needs.