PRN Case Manager

National Emergency Management and Response; Cheyenne (WY); On-site; USD 52,000 - 68,000; Full time

Job summary

National Emergency Management and Response seeks professionals with a strong background in Behavioral Sciences and Social Services to assist disaster-affected populations.

The role emphasizes case management, coordination of referrals, and adherence to federal and state protocols. A bachelor’s degree is required, with a master’s preferred, and at least two years of related experience in disaster recovery settings.

Qualifications

• Bachelor’s degree required in Behavioral Sciences, Human Services, or Social Services; Master’s preferred.
• Minimum 2 years in Behavioral/Human/Social Services including child welfare or disaster recovery.
• Bilingual English/Spanish preferred; professional license preferred.

Responsibilities

• Understand and adhere to EMR policies and procedures.
• Foster safe work culture; report hazards.
• Maintain status in LMS and other training platforms.
• Assess disaster-related unmet needs and develop service plans.
• Coordinate referrals, service planning, and client documentation.
• Participate in weekly case staffing on deployment.
• Complete IC and LMS trainings in a timely manner.
• Engage in professional development activities.
• Communicate with supervisors and stakeholders about case management effectiveness.
• Maintain accurate records and caseloads.

Skills

Two+ years experience

Bilingual English/Spanish

Professional license (Behavioral/Soc/-

Education

Bachelor’s degree

Master’s degree in Behavioral Sciences / Human Services / Social Services

Tools

IC 100

IC 200

IC 700

IC 800

IC-242.c

IC 300

IC-366.a

IC-368.a

Job description

It's a great feeling to work for a company that does so much good for others around the world!

Education Requirements

Bachelor’s degree required. Bachelor’s or Master’s degree in Behavioral Sciences, Human Services, or Social Services strongly preferred.

Experience Requirements

A minimum of two (2) years of progressive employment experience in Behavioral Science, Human Services, or Social Services fields to include child welfare, emergency disaster response, recovery environments and direct client contact is required. Prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. Bilingual (English/Spanish) communication skills preferred. Professional license in Behavioral Sciences, Human Services, or Social Services is strongly preferred.

Required IC Courses

• IC 100 – Introduction to Incident Command Systems
• IC 200 – IC for single resources and Initial Action Incidents
• IC 700 – National Incident Management Systems (NIMS) and Introduction
• IC 800 – National Response Framework, An Introduction

Recommended IC Courses

• IC-242.c: Effective Communication
• IC 300: Intermediate IC for Expanding Incidents
• IC-366.a: Planning for the Needs of Children in Disasters
• IC-368.a: Including People with Disabilities in Disaster Operations
• IC 400: Advanced IC Command and General Staff – Complex Incidents
• IC-403: Introduction to Individual Assistance (IA)
• IC-405: Overview of Mass Care / Emergency Assistance

Responsibilities and Duties

1. Understand and adhere to the National EMR Policies and Procedures Manual, Uniform Handbook, and Operations Manual.
2. Foster a culture that encourages team members to work safely, identify potential hazards, and report safety concerns immediately to their direct chain of command.
3. Maintain active status within the agency’s platforms, including learning management systems to complete training that may be directed toward self-improvement, mission-specifics, or Just-In-Time (JIT) training.
4. Assess disaster-related, unmet needs and develop an individualized service plan for disaster recovery.
5. Coordinate all referrals, service planning, and client documentation for assigned caseload.
6. Participate in weekly case staffing(s) with Group Supervisor when on deployment.
7. Complete all required IC, LMS-based and other required Disaster Case Management Program trainings in a timely and consistent manner.
8. Participate in workshops, seminars, education programs and other activities that promote professional growth and development.
9. Inform immediate supervisor and cadre manager of any situation leading to suspended availability for an extended period.
10. Respond to inquiries, requests for assistances and/or direction, and any other requests from personnel within a reasonable and timely period.
11. Function as a liaison between stakeholders and other service providers, maintaining consistent communication with chain of command regarding effectiveness of case management services.
12. Conduct Needs Assessments on an as-needed basis.
13. Maintain a full caseload, updating individualized plans as survivors move forward in recovery.
14. Continually assess ongoing changes in behavior, circumstances, or conditions that may affect survivor safety and needs.
15. Demonstrate client progress toward risk reduction, achievement of goals, and positive case outcomes.
16. Maintain accurate records, files, forms, statistics, and additional relevant information in accordance with agency policy, licensing, and/or funding requirements.
17. Other duties as assigned.

Requirements

1. Adhere to acceptable standards of professional integrity and accountability in the workplace, and comply with all federal, state, and local laws, rules, and regulations in all duties.
2. Provide proof of valid driver’s license and driving record in good standing with no restrictions (subject to review annually).
3. Demonstrate the ability to:
   a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
   b. Work collaboratively with other staff members, service providers, professionals, and clients.
   c. Maintain professional people skills and non-verbal communication skills.
   d. Communicate effectively, verbally and in written form, in English.
   e. Work in a fast-paced environment while maintaining control and professional composure and making decisions based on the needs of the program and service population.
   f. Maintain intermediate to advanced computer literacy (specifically Microsoft Suite).
   g. Be detail oriented and organized.
   h. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
   i. Utilize a variety of communication systems to provide situational awareness across the response (cellular, two-way radio, satellite, etc.).
   j. Perform physical activity such as extensive walking, stretching, bending, and occasionally lifting and/or exceeding 50 lbs.
   k. Work extended hours and/or non-traditional hours (Ex. Weekends, evenings, holidays, in austere conditions).
4. Must successfully pass a scheduled or spontaneous drug screening/background check.

English (United States)

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.