PRN 2 Admissions Counselors Rotating Saturdays Overnight

Belmont Behavioral Health System; Philadelphia (Philadelphia County); On-site; USD 38,000 - 52,000; Full time

Job summary

Belmont Behavioral Health System seeks a PRN Admissions Counselor for Saturday overnight shifts (7pm-7am) to facilitate admissions, clinical intake assessments, and utilization review, ensuring appropriate level of care and payer authorization. The role emphasizes timely inquiries, therapeutic rapport, and rapid coordination with physicians and offices.

The position requires a master’s level in social services or a related field (RN preferred) and experience in mental/behavioral health.

Qualifications

• Master's degree in a social services field or RN preferred.
• 1+ years’ experience in mental/behavioral health setting preferred.
• Current licensure as required for the area of specialty, CPR and de‑escalation certification may be required.

Responsibilities

• Respond to inquiries about the facility within policy timeframes.
• Develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at admission.
• Coordinate admission and transfer between levels of care within the facility.
• Maintain knowledge of milieu management and safety protocols.
• Complete pre-admission assessments and communicate disposition recommendations.
• Prepare and maintain medical record documentation for payor authorization.
• Admit patient in the registration system and complete forms with patient.

Skills

Therapeutic relationships

Benefit eligibility

Admissions coordination

Pre-admission assessments

Documentation

Customer service

Client advocacy

Patient safety

Education

Master's degree in social services

RN preferred

Mental/behavioral health experience

Tools

CPR certification

First aid certification

Medical records systems

Job description

PRN ADMISSIONS COUNSELORS ROTATING SATURDAYS OVERNIGHT 7pm-7am

Belmont Behavioral Health System has been a trusted source of superior service for more than 75 years. To ensure that we are best prepared to provide the highest quality of care to individuals and families in the Philadelphia area for decades to come, we have moved into a brand-new building.

We are seeking a clinical professional responsible for facilitating admissions, clinical intake assessments and utilization review processes to assure continuity for the most appropriate level of care for patients and their benefit/resources utilization.

SATURDAY OVERNIGHT 7pm-7am ROTATING WEEKS

Essential Functions

• Respond to inquiries about the facility within facility policy timeframes.
• Ability to develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other.
• Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
• Coordinate admission and transfer from referral sources and between levels of care within the facility.
• Maintain knowledge of milieu management.
• Communicate projected admissions to designated internal representatives promptly.
• Ensure all clinical information from referral sources or patient (including medical comorbidity information) is received, when possible, prior to patient admission.
• Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician, and communicate disposition recommendations to patient or their family.
• Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.
• Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines
• Admit patient in the registration and accounting system. Complete all admission and consent forms with the patient.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
• When a patient’s needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
• Coordinate care for patients who are not being admitted and ensure that they receive appropriate follow-up care and referrals.
• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.
• Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or by individualized supervision guidelines as needed.

Other Functions

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements

• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
• One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.

Licenses/Designations/Certifications

• Current licensure, as required for the area of clinical specialty, i.e., current RN license, CAC or other clinical counseling or therapy license, as designated by the state in which the facility operates.
• CPR and de‑escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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