Overview
Job Title: Privileged Access Management - Conjur Operations Engineer
Department: Group Technology
Corporate Title: Associate
Location: Jacksonville
The pay range for this position at commencement of employment is expected to be between $95,000 and $110,000 annually.
Role Description
Nomura is seeking an experienced operations specialist to be the Regional Subject Matter Expert for Conjur in the US and in EMEA. The candidate should have 5+ years’ experience in providing L2 operational support for Conjur Secrets Management. We are looking for a self-driven professional with strong operational discipline, excellent analytical capability, and hands-on expertise who can thrive in a 24/7 follow-the-sun support environment as part of our global team. The role sits within the global Privileged Access Management team and plays a key part in safeguarding the firm’s trading, operational, and client-facing platforms. This is a hybrid position based in Jacksonville, Florida, with two mandatory office days each week.
You will be working as part of a follow-the-sun operational model with colleagues in Japan, India, EMEA, and the US. You will be expected to provide BAU support on a rota basis (including weekends), and spend the remaining time delivering projects, enhancements, and handovers received from the Engineering team.
Key Responsibilities
- Provide technical operational leadership for Conjur Secrets Manager (Conjur)
- Provide technical operational leadership for Conjur policy authoring, secrets rotation, API integration, enterprise deployment
- Collaborate with engineering to support the delivery of new services and platform improvements to enhance resilience, automation, and operational efficiency
- In an L2 capacity, provide operational support and leadership for Conjur for US and EMEA
- In an L1 capacity, provide operational support for the rest of the PAM tools
- Support the team in keeping the Conjur Platform resilient and conduct yearly DR tests
- Maintain high-quality operational documentation, runbooks, and incident response procedures
- Support internal and external audits
- Provide technical guidance and coaching to junior operations staff within the operations group
- Integrate Conjur Secrets Manager with DevOps tools, including Jenkins, Ansible, Kubernetes and cloud platforms
- Lead and perform end-to-end upgrade operations for Conjur Secrets Manager, Self-Hosted
- Configure the policies in Conjur
Required Skills, Experience, Qualifications and Knowledge
- 5+ years of experience with Conjur Secrets Manager
- 7+ years total experience in Identity Operations
- Experience with containerized environments (Docker, Kubernetes) and Conjur integration
- DevSecOps practices and CI/CD pipeline security integration
- Deep understanding of security best practices and compliance requirements
- Strong operational background with rigorous change management, incident handling, and availability requirements
- Scripting or automation skills (Python, PowerShell, Bash or similar)
- Infrastructure as code familiarity (Terraform, Ansible, etc)
- Excellent communication and stakeholder-management capability across global teams
- Proven ability to operate in time-sensitive, business-critical environments supporting trading and operational systems
- Relevant security certifications or vendor-specific qualifications
Required Soft Skills
- Excellent English communication skills: written, verbal, and presentation
- Willingness to work in a fast-paced environment with changing priorities
- Ability to work independently with minimal supervision and manage multiple tasks simultaneously
- Strong self-motivation, enthusiasm, and rapid learning capability
- Excellent time management and prioritization skills
- Ability to use initiative to resolve issues without escalation
- Strong interpersonal skills, teamwork, facilitation, and negotiation ability
- Sound business and analytical problem-solving capability
- Ability to tailor technical explanations to different levels of the organization
Nomura Competencies
- Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future
- Making Strategic Decisions: Evaluate options and prioritize actions or recommendations
- Inspire Entrepreneurship in People: Motivate teams to enhance productivity
- Elevate Organizational Capability: Promote knowledge sharing and professional development
- Inclusion: Foster a culture of inclusion and psychological safety in the workplace and cultivate a risk culture
Base pay offered may vary depending on multiple individualized factors. The total compensation package may include a sign-on bonus, restricted stock units, discretionary awards and eligibility for commissions for applicable sales roles, in addition to medical, financial, and other benefits. Details of participation in these benefit plans will be provided if an offer of employment is made. If hired in the U.S., the position is at-will and the Company reserves the right to modify base salary and other compensation programs at any time. Nomura is an Equal Opportunity Employer.