Private Wealth Business Associate

LGBT Great; New York (NY); Hybrid; USD 90,000 - 110,000; Full time

Job summary

Neuberger’s Private Wealth division seeks a Business Associate to own and drive strategic programs focused on process improvement and operational excellence. You will map current processes, design future-state workflows, and lead implementation with strong change management and training support.

Ideal candidates are strategic thinkers with strong analytical skills, customer focus, and the ability to influence across a complex organization.

Qualifications

• Bachelor’s degree required in a related field.
• 3+ years of process improvement/operational excellence experience.
• Experience in financial services or private wealth preferred.
• Strong process mapping and workflow analysis skills.
• Proficiency in automation and digital transformation initiatives.
• Change management expertise and independent decision-making.

Responsibilities

• Inventory and map current Private Wealth processes.
• Identify bottlenecks and automation opportunities.
• Design future-state operating model with measurable goals.
• Lead change management and training during implementations.
• Establish metrics and pursue continuous improvement.

Skills

Process improvement

Operational excellence

Change management

Stakeholder management

Strategic thinking

Analytical skills

Communication skills

Team player

Education

Bachelor’s degree in Business Administration / Finance / Operations

Lean Six Sigma or PMP certification (plus)

Tools

Automation technologies

Job description

Position Overview:

Neuberger's Private Wealth business is seeking a highly motivated and results-driven individual to lead initiatives focused on process improvement and operational excellence. This individual will play a critical role in enhancing the efficiency, scalability, and effectiveness of the Private Wealth business by evaluating current processes, identifying opportunities for improvement, and driving implementation efforts. The role requires a blend of strategic thinking, operational expertise, and change management capabilities.

The role of Business Associate will be responsible for the ownership and execution of several strategic programs and analyses related to the growth and design of the Neuberger's Private Wealth organization.

Our choice candidate will be a detail oriented strategic thinker with a passion for solving complex problems, dealing with ambiguity, organizational design, and who possesses an unrelenting customer obsession and a strong desire to make their mark on the organization.

Primary Responsibilities:

• Process Inventory and Assessment:

  • Conduct a comprehensive inventory of all current processes within the Private Wealth business

  • Map out workflows, roles, and responsibilities to fully understand the existing operating model

  • Identify manual, duplicative, or unnecessary steps in current processes

• Opportunity Identification and Design:

  • Pinpoint areas for process enhancement, including automation opportunities and strategic redesign of workflows

  • Propose innovative solutions to streamline operations while maintaining compliance and quality

  • Recommend changes to organizational structure and roles & responsibilities to align with optimized processes

• Future-State Operating Model Development:

  • Develop a forward-looking operating model that incorporates process improvements, automation, and enhanced efficiency

  • Document future-state workflows and define measurable goals for success

• Implementation and Change Management:

  • Lead the execution of process enhancements, ensuring seamless transition from current state to future state

  • Collaborate with stakeholders to align on changes and secure buy-in across impacted teams

  • Implement change management strategies to drive adoption of new processes and tools

  • Provide training and support to teams to ensure successful implementation of process changes

• Monitoring and Continuous Improvement:

  • Establish metrics to track the effectiveness of implemented changes

  • Monitor ongoing performance of processes and identify additional areas for improvement

  • Act as a champion for continuous improvement within the Private Wealth business

Experience & Skills Qualifications:

• Bachelor’s degree in Business Administration, Finance, Operations Management, Engineering, or a related field. Advanced degree or certifications such as Lean Six Sigma, PMP, or similar are a plus

• 3+ years of experience in process improvement, operational excellence, or related roles

• Experience within the financial services industry, private wealth management highly preferred

• Strong knowledge of process mapping, workflow analysis, and operational efficiency tools

• Proficiency in automation technologies and familiarity with digital transformation initiatives

• Expertise in change management principles and techniques

• Candidate must be a self-starter with the ability to operate independently and make decisions

• Ability to build relationships and partner across a complex organization

• Ability to multi-task and manage multiple simultaneous projects

• Ability to influence seniors and stakeholders outside of your span of control

• Excellent time management, follow-through, and project delivery skills

• Exceptional written and verbal communication skills, able to simplify complexity

• Exceptional analytical skills

• Strategic thinker

• Strong attention to detail

• Highly organized

• Owner of outcomes

• Team player

Applicants must be authorized and have the right to work in the country where the role is located without the need for current or future sponsorship.

Compensation Details

The salary range for this role is $90,000-$110,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. This range is only applicable for jobs to be performed in the job posting location. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, business sector, performance, shift, travel requirements, sales or revenue-based metrics, market benchmarking data, any collective bargaining agreements, and business or organizational needs. This job is also eligible for a discretionary bonus, which, along with base salary and retirement contributions, is part of our total comprehensive package. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, retirement, life insurance and other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, production, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Neuberger is an equal opportunity employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [e-mail].

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