Client Associate / Senior Associate - Neuberger Wealth

Neuberger Berman; New York (NY); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Retirement plan

Life insurance

Job summary

Neuberger Berman's Wealth division seeks a Client Associate / Senior Associate to provide robust operational support to a high-net-worth client base. You will backstop client service, account maintenance, and documentation while coordinating with Wealth Advisors, Portfolio Managers, and Operations.

The role requires 2–4+ years in client service in financial services, a degree, and Series 7/66 licenses within 180 days.

Qualifications

• 2–4+ years of client service in financial services.
• Undergraduate degree; Series 7 and 66 required within 180 days.
• MBA, CFA, CFP, or CIMA beneficial but not required.
• Proficiency with Microsoft Office; Salesforce CRM preferred.
• Broad knowledge of Wealth Management and financial products.
• Exceptional written and verbal communication skills; strong interpersonal abilities.
• Organizational skills; ability to manage multiple tasks under pressure.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Provide ongoing operational support for the team’s client base and inquiries.
• Liaise between Wealth Advisors, Portfolio Managers, Operations, and clients.
• Open client accounts and assist with required documentation; perform account maintenance tasks.
• Handle funds disbursements, name/address changes, transfers, bills, and client-directed trades.
• Maintain proactive client contact regarding documents, updates, trades, statements, and fees.
• Oversee account activities using in-house portfolio systems.
• Provide customized reporting and analysis to clients or the Wealth Advisor team.
• Maintain accurate client files and pipeline in Salesforce.
• Engage in professional development opportunities.

Skills

Client service

Series 7

Series 66

Salesforce

Wealth management

Communication

CRM experience

Education

Undergraduate degree

Series 7 license

Series 66 license

Tools

Microsoft Office

Salesforce

CRM software

Job description

Position Overview:

Neuberger Wealth is Neuberger’s direct-to-client wealth and investment management business. Managing $70b+ in client assets across 40+ seasoned wealth and investment teams, with access to a deep breadth of customized investment solutions, the platform is truly unique in the industry.

The Client Associate / Senior Associate will deliver comprehensive operational support and serve as a trusted resource for clients and an experienced Wealth Advisor Team. This role enhances the client experience by assisting with the service, maintenance, and growth of the team’s high-net-worth client base. We are seeking a seasoned professional with exceptional communication and interpersonal skills who possesses a deep understanding of operational processes and workflows. This role offers an opportunity to significantly contribute to the team’s success and client satisfaction.

Primary Responsibilities:

• Client Service: Provide ongoing operational support for the team’s client base by managing daily transactions and inquiries accurately and within established deadlines, ensuring compliance with firm policies and federal regulations
• Liaison: Serve as a liaison between Wealth Advisors, Portfolio Managers, Operations, and clients
• Client Support: Offer daily support for the team’s client base, including opening client accounts, assisting with required documentation, and performing comprehensive account maintenance tasks
• Account Maintenance: Perform tasks such as funds disbursements, name/address changes, charitable gifting, ACATS and DTC transfers, cost updates, billing/fees, and client-directed trade orders
• Client Interaction: Maintain regular and proactive contact with clients regarding new account documents, LOAs, account updates, checks and wires, account performance, trade activity, transfers, statement inquiries, research, fees, objective changes, portfolio market values, stock quotes, online access, etc.
• Account Monitoring: Oversee account activities including trades, cash flows, debits, margin, tech shorts, performance, transfers, allocations, fees, etc., using various in-house portfolio systems
• Client Reporting: Provide customized reporting and analysis to clients or the Wealth Advisor team on a regular or ad hoc basis
• Data Management: Maintain accurate and detailed client files, account information, and new business pipeline in the Salesforce database
• Professional Development: Enhance job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations

Experience & Skills Qualifications:

• 2-4+ years of proven client service/support or related experience in the financial services industry
• An undergraduate degree and Series 7 and 66 licenses (required within the first 180 days)
• Additional certifications such as MBA, CFA, CFP, or CIMA are beneficial but not required
• Proficiency with Microsoft Office and prior CRM experience preferred, particularly with Salesforce
• Broad knowledge of Wealth Management, financial products, and services
• Exceptional written and verbal communication skills, with strong interpersonal and client servicing abilities
• Ability to organize, prioritize, manage multiple tasks, and keep the team informed on open items
• Detail-oriented, well-organized, and capable of managing multiple tasks simultaneously
• Ability to adapt to a rapidly changing and fast-paced business environment
• Capable of operating effectively and working under pressure with tight deadlines
• A proactive attitude and ability to work collaboratively
  Applicants must be authorized and have the right to work in the country where the role is located without the need for current or future sponsorship.

Compensation Details

The salary range for this role is $75,000-$95,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. This range is only applicable for jobs to be performed in the job posting location. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, business sector, performance, shift, travel requirements, sales or revenue-based metrics, market benchmarking data, any collective bargaining agreements, and business or organizational needs. This job is also eligible for a discretionary bonus, which, along with base salary and retirement contributions, is part of our total comprehensive package. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, retirement, life insurance and other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, production, or any other form of compensation that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Neuberger is an equal opportunity employer.

The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [e-mail].

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