Private Events Venue Lead

ASM Global Arena Management, LLC; Glendale (CA); On-site; USD 34,000 - 49,000; Full time

Job summary

Legends Global is seeking a Private Events Venue Lead to serve as the on-site client representative, overseeing all phases from load-in to load-out. You will balance service with contract compliance, coordinating clients, vendors, and venue teams for a seamless, well-executed event.

You will lead day-of directions to staff, ensure spaces are prepared, and support multiple events concurrently while maintaining venue standards and communicating across teams.

Qualifications

• Experience in event operations, venue coordination, or hospitality.
• Strong interpersonal and communication skills.
• Ability to stay organized and composed in a live event environment.
• Detail-oriented with a proactive mindset.

Responsibilities

• Serve as the direct on-site point of contact for the client throughout load-in, event operations, and load-out
• Support smooth and timely event execution while maintaining venue policies and procedures
• Ensure compliance with contract terms, approved layouts, and site guidelines
• Oversee load-in and load-out to ensure efficient use of time, space, and access points
• Coordinate and oversee venue-managed vendors (security, parking, facilities, etc.) to ensure proper setup and service
• Monitor event flow, including guest experience, timelines, noise levels, and overall site use
• Proactively address questions or issues in a calm, solutions-oriented manner
• Maintain clear communication with clients and vendors to keep all elements aligned
• Direct the Private Events Support Assistant on day-of tasks and ensure all support functions are completed in a timely manner
• Manage all venue hired vendors
• Document any incidents, damages, or deviations from agreed terms
• Report any significant issues or concerns to the PE Sales Manager
• On days with multiple concurrent events, work alongside the PE Sales Manager to independently oversee one event while the Sales Manager manages the other — maintaining communication between both to ensure consistency and coverage across the venue

Skills

Interpersonal skills

Communication skills

Leadership

Organization

Job description

Overview

POSITION: Private Events Venue Lead

DEPARTMENT: Event Sales | REPORTS TO: Event Sales Manager & Event Sales Director | FLSA STATUS: Non-Exempt | Base Pay Rate: $30/hour

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

Summary

The Private Events Venue Lead serves as the direct on-site venue representative and primary point of contact for the client, overseeing all phases of the event from load-in through load-out. This role ensures events run smoothly and seamlessly for the client while upholding venue standards, policies, and contractual agreements. Acting as the central liaison between the client, vendors, and venue teams, the Private Events Venue Lead balances a high level of service with clear oversight to support a successful and well-executed event. In addition to managing the event, the Venue Lead provides day-of direction to the Private Events Support Assistant or any venue hired vendor, assigning tasks as needed to ensure all spaces are prepared, logistics are covered, and the team is operating efficiently. On days when multiple events are running concurrently, the Venue Lead will operate independently alongside the PE Sales Manager, each overseeing their respective event while maintaining open communication across both.

Responsibilities

• Serve as the direct on-site point of contact for the client throughout load-in, event operations, and load-out
• Support smooth and timely event execution while maintaining venue policies and procedures
• Ensure compliance with contract terms, approved layouts, and site guidelines
• Oversee load-in and load-out to ensure efficient use of time, space, and access points
• Coordinate and oversee venue-managed vendors (security, parking, facilities, etc.) to ensure proper setup and service
• Monitor event flow, including guest experience, timelines, noise levels, and overall site use
• Proactively address questions or issues in a calm, solutions-oriented manner
• Maintain clear communication with clients and vendors to keep all elements aligned
• Direct the Private Events Support Assistant on day-of tasks and ensure all support functions are completed in a timely manner
• Manage all venue hired vendors
• Document any incidents, damages, or deviations from agreed terms
• Report any significant issues or concerns to the PE Sales Manager
• On days with multiple concurrent events, work alongside the PE Sales Manager to independently oversee one event while the Sales Manager manages the other — maintaining communication between both to ensure consistency and coverage across the venue

Profile

• Warm, professional, and approachable
• Highly organized and attentive to detail
• Service-oriented with strong problem-solving instincts
• Confident in guiding clients and vendors while maintaining venue standards
• Natural leader who can delegate effectively and keep a team on track

Qualifications

• Experience in event operations, venue coordination, or hospitality
• Strong interpersonal and communication skills
• Ability to stay organized and composed in a live event environment
• Detail-oriented with a proactive mindset
• Comfortable providing direction to support staff in a clear and professional manner
• Availability to work evenings, weekends, and event-based schedules

NOTE: The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Our Work Experience is the combination of everything that’s unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.