Private Events Manager - JOEY Manhattan Beach

JOEY Restaurant Group; Manhattan Beach (CA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid sick leave

Employee discount

Meal discounts

Referral bonus

Job summary

JOEY Restaurants in Manhattan Beach is seeking a Private Events Manager to lead the private dining program and partner with guests, operations, and culinary teams to deliver on-brand, memorable experiences.

You will recruit, hire, and train a high-performing private events team, manage budgets and labor, and craft contracts and BEOs while driving sales to keep a full calendar of events. A hospitality mindset and meticulous execution are essential to uphold our Iconic Hospitality standards.

Qualifications

• Associate degree in event planning, project coordination, or related field; Bachelor degree preferred.
• 2+ years’ event management experience, preferably in hospitality or restaurant industry.
• Must have or be able to obtain valid local/state Food Handler and California Responsible Beverage Service certifications.
• Passion for hospitality and proven world-class hospitality experiences.
• Discretion and confidentiality of sensitive information.
• Strong organizational skills in a fast-paced environment.

Responsibilities

• Foster a cohesive and collaborative team environment through exemplary leadership.
• Meet or exceed annual private event sales planning/execution goals, including proactive outreach to increase book of business year over year.
• Recruit, train, and supervise private events team, including performance evaluations, investigation and resolution of personnel issues, and disciplinary/termination decisions.
• Train partners on private event execution in alignment with front of house and back of house company policies and standards.
• Lead weekly meetings with restaurant management team; enroll leaders on upcoming private events, menu specifications, planned execution, and staffing needs.
• Manage private event labor scheduling, budgets, and costs.
• Promptly triage and manage all private event requests received through various communication channels, such as reservation software, business email accounts, and phone inquiries.
• Create and execute event contracts and banquet event orders (BEO).
• Conduct store/market visits within the region to meet with operations management teams.
• Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment.
• Follow and enforce all food and alcohol service and handling safety precautions and procedures.
• Perform other duties and projects as assigned.

Education

Associate degree in event planning, project coordination, or related field

Bachelor degree preferred

Tools

Microsoft Office

Job description

Actual salary offer within the listed range may vary based on work experience and other objective factors. The pay range for this position is subject to change and may be modified in the future, in compliance with applicable laws.

Full-time

$75,000.00 - 90,000.00 per year

Full-time

$75,000.00 - 90,000.00 per year

Annual Salary Range

$75000.00 - $90000.00 per year

Actual salary offer within the listed range may vary based on work experience and other objective factors. The pay range for this position is subject to change and may be modified in the future, in compliance with applicable laws.

The Private Events Manager is a self-motivated leader with an entrepreneurial spirit and a relentless desire to win. They will be responsible for the implementation, development, and ongoing evolution of the company’s private dining program, ensuring private events are coordinated with guests and operations staff and executed seamlessly. The Private Events Manager will be responsible for recruiting, hiring, and training a highly skilled private events team that executes on-brand, buzzworthy experiences. The Private Events Manager is sales driven, working closely with the culinary team to develop strategies to maintain a full book of business and help contribute to overall restaurant sales. They are detail-oriented with a deep passion for hospitality and culinary excellence, and a commitment to the highest standards of service and operations, ensuring that our Iconic Hospitality is reflected from start to finish.

Duties

• Foster a cohesive and collaborative team environment through exemplary leadership.
• Meet or exceed annual private event sales planning/execution goals, including proactive outreach to increase book of business year over year.
• Recruit, train, and supervise private events team, including performance evaluations, investigation and resolution of personnel issues, and disciplinary/termination decisions.
• Train partners on private event execution in alignment with front of house and back of house company policies and standards.
• Lead weekly meetings with restaurant management team; enroll leaders on upcoming private events, menu specifications, planned execution, and staffing needs.
• Manage private event labor scheduling, budgets, and costs.
• Promptly triage and manage all private event requests received through various communication channels, such as reservation software, business email accounts, and phone inquiries.
• Create and execute event contracts and banquet event orders (BEO).
• Conduct store/market visits within the region to meet with operations management teams.
• Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment. It’s Your Business.
• Follow and enforce all food and alcohol service and handling safety precautions and procedures.
• Perform other duties and projects as assigned.

Basic Qualifications

• Associate degree in event planning, project coordination, or related field; Bachelor degree preferred.
• 2+ years’ event management experience, preferably in the hospitality or restaurant industry.
• Must have or be able to obtain valid local and/or state Food Handler and California Responsible Beverage Service certifications.
• Possess a passion for hospitality and a proven track record of creating world-class hospitality experiences.
• Demonstrated high level of discretion and confidentiality of sensitive information.
• Strong organizational skills with the ability to manage multiple tasks and thrive in a dynamic, fast-paced environment.
• Proficient in basic computer skills, such as Microsoft Office Suite, email and calendar management, internet and research skills, data entry, and file management.
• Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs regularly.

Required Knowledge, Skills, And Abilities

• Successful partners at JOEY are genuine, warm, and caring.
• They value honesty and conduct themselves with integrity.
• They are comfortable providing and receiving feedback to achieve personal growth and performance excellence.
• They are natural problem solvers with an insatiable desire to positively impact individual and team execution.
• They are passionate about quality and professionalism.
• They possess exceptional relationship building and communication skills.
• They encourage healthy and supportive competition within their team.
• They exude confidence, humility, and respect.
• They take pride in presenting a professional appearance and demeanor.

Benefits

• Career development, education, and growth opportunities.
• Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
• Discounted partner shift meals.
• 10% discount for self and guests on all food and beverages when visiting any JOEY location.
• Discounted clothing retailer partnerships.
• Referral bonus program.
• Sales competitions and rewards.
• Paid vacation.
• Paid sick leave.

About JOEY Restaurants

The JOEY Restaurant Group exists to deliver the ultimate dining experience. Our handcrafted, locally, and globally inspired menu offerings are created by award-winning chefs and presented by world-class hospitality leaders in modern, warm, and lively environments. JOEY Restaurants has been family-owned and operated since 1992 and has grown into an iconic multi-concept brand throughout North America, with continued growth and expansion planned into 2030. When you join the JOEY team, you can expect a warm, inclusive, and creative environment, where we are committed to training, educating, and empowering our people.

JOEY Restaurants is an Equal Employment Opportunity Employer.

We are committed to offering reasonable accommodations to qualified job applicants. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state, and local ordinances.

This job posting highlights essential responsibilities and requirements of the job and is for illustrative purposes only. There may be additional duties, responsibilities, and qualifications for this job.

Benefits

• Life insurance
• Dental insurance
• Vision insurance
• Health insurance
• Paid time off
• Employee discount