Private Club Host

MSG Entertainment Holdings, LLC; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

MSG Entertainment is hiring a Private Club Host to deliver exceptional customer service at their iconic venues. The role requires maintaining a professional demeanor under pressure and knowledge of food handling protocols. The ideal candidate will possess strong communication skills and flexibility for varied shifts.

Qualifications

• Prior host or maitre’d experience preferred.
• Knowledge of NYC Board of Health Food Handling rules a plus.
• Must be of legal age according to NYS regulations to serve alcohol.

Responsibilities

• Provide excellent customer service to guests.
• Assist with set up of the dining room and maintain cleanliness.
• Address guest concerns or questions as needed.

Skills

Communication

Customer Service

Ability to Work Under Pressure

Job description

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at www.msgentertainment.com.

Who are we hiring?

The Private Club Host will provide top of the line customer service to the highest level of guests within the MSG Arena. The Private Club Host will greet all guests and members in a professional manner.

What will you do?

• Providing excellent customer service to highest level of guest in a courteous and professional manner
• Proper knowledge of New York State Board of Health Food and alcohol handling protocols
• Provide coat check services in season where applicable
• Able to walk and stand during the entire shift and could assist with set up of the dining room and other work areas
• Maintaining the cleanliness of assigned work area and assist with all guest service functions
• Position could be assigned to another area within Premium, as per Local 100 contract and call sheet order.
• Address any guest concerns or questions, escalating to Supervisors as needed.

What do you need to succeed?

• Work well under pressure and have a professional appearance and demeanor. This person must have good communication skills, a commitment to high-quality customer service and be able to handle the high-pressure environment
• Prior host or maitre’d experience preferred
• Knowledge of NYC Board of Health Food Handling rules a plus.
• Must be of legal age according to NYS regulations to serve alcohol
• Works nights, weekends and holidays

Special Requirements

• Must be flexible to work evenings, weekends, and holidays as necessary.
• Must be receptive to working outside in inclement weather and extreme temperatures.
• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.

#LI- Onsite

Hourly Pay Range

$32.50 — $32.50 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.

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