Private Client Director, Alpha - $200,000/year USD

Crossover; Stamford (CT); On-site; USD 180,000 - 220,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Crossover, on behalf of Alpha campuses, seeks a Private Client Director to drive the enrollment journey from inquiry to onboarding. You will coordinate 20+ family engagements, run discovery conversations, and clearly present how the Alpha model aligns with each family’s goals while upholding standards.

This on-site, full-time role requires relocation to select CA regions and offers relocation assistance with six-figure compensation and weekly pay.

Qualifications

• 3+ years providing high-caliber, individualized service in premium settings.
• Ownership of a complete client or enrollment cycle from initial engagement through onboarding.
• Experience coordinating 20+ client/family interactions across stages with transparency.
• Ability to present advisory decisions with real examples of alignment or misalignment.
• Professional correspondence with senior leaders or discerning stakeholders.
• Willingness to relocate within 60 days to listed CA regions.
• Authorized to work in the United States without visa sponsorship.

Responsibilities

• Manage the complete enrollment journey for prospective families from inquiry to onboarding.
• Lead discovery conversations to assess alignment before recommendations.
• Oversee 20+ concurrent family engagements across enrollment phases.
• Direct campus visits, observations, and decision-focused discussions.
• Maintain CRM and enrollment documentation (HubSpot and SIS) for forecasting.

Skills

Client service

CRM management

Executive communication

Relationship building

Discretion

Tools

HubSpot

SIS

Job description

Most admissions positions are designed to maximize volume. This position exists to uphold standards.

Alpha is constructing one of the most rigorous school frameworks in the world. Our locations integrate demanding academics, technology‑enhanced instruction, and elevated expectations for both learners and educators. Students routinely advance more quickly than national averages, supported by measurable outcomes. Afternoons are dedicated to deeper exploration, autonomy, and practical skill development. The model is effective. But effectiveness depends entirely on family alignment.

This is your entry point.

You will manage the complete enrollment process for a campus, beginning with initial inquiry and continuing through onboarding. This is not a relay position. You are accountable for how families perceive us, how thoroughly they grasp the model, and whether their enrollment choices reflect authentic fit. You will evaluate compatibility, facilitate meaningful dialogue, and advise against enrollment when circumstances warrant it. The objective is not enrollment maximization. The objective is strategic alignment.

We welcome candidates from distinguished service backgrounds outside conventional education: independent schools, competitive programs, high‑end hospitality, executive operations, exclusive membership platforms, or entrepreneurial leaders who have directly overseen premium client experiences from start to finish. What counts is your capacity to execute a consultative, multi‑phase engagement with discernment, transparency, and accountability.

If your career has centered on providing exceptional service where credibility, confidentiality, and experience caliber shape the brand identity, this role will resonate—only now applied to work that demonstrably transforms lives.

This is a full‑time, salaried, on‑site position. We are currently hiring in La Jolla, Los Angeles, Marin County, Palo Alto, Piedmont, San Francisco, Santa Barbara, Santa Monica, South Bay. Relocation assistance is provided.

What You Will Be Doing

• Managing the complete enrollment experience for prospective families, from initial outreach through final onboarding.
• Facilitating discovery conversations to evaluate alignment before offering recommendations or advancing to subsequent stages.
• Overseeing 20+ concurrent family engagements across varying phases of enrollment, maintaining full transparency on progression and outreach.
• Directing campus visits, student observation sessions, and decision‑focused discussions that articulate results, standards, and ideal candidate profiles.
• Sustaining precise CRM and enrollment documentation (HubSpot and SIS) to enable forecasting, resource allocation, and service excellence.

What You Won’t Be Doing

• Applying volume‑focused or aggressive conversion methods.
• Admitting families who lack appropriate fit in order to satisfy quotas.
• Overseeing large teams or operating within complex hierarchical structures.
• Distributing responsibility for the family journey across multiple departments.
• Operating remotely. This position is intentionally campus‑centered.

Private Client Director Key Responsibilities

Lead and deliver a relationship‑driven, selectivity‑focused enrollment process that secures the right families while safeguarding the coherence and effectiveness of the Alpha model.

Basic Requirements

• 3+ years providing high‑caliber, individualized service in settings where service delivery directly shapes brand perception (education, luxury hospitality, executive support, premium membership, or independently operated services).
• Proven ownership of a complete client, admissions, or enrollment cycle from initial engagement through onboarding completion.
• Experience concurrently coordinating 20+ client, guest, or family interactions across multiple stages, supported by a reliable tracking and prioritization framework.
• Capacity to present specific examples of advisory decision‑making, including instances where you counseled against your offering when alignment was absent.
• Professional correspondence experience with senior leadership, affluent clientele, or discerning stakeholders.
• Willingness to reside in or relocate within 60 days to one of these regions: La Jolla, CA; Los Angeles, CA; Marin County, CA; Palo Alto, CA; Piedmont, CA; San Francisco, CA; Santa Barbara, CA; Santa Monica, CA; South Bay, CA.
• Authorized to work in the United States without visa sponsorship.

Nice‑to‑have Requirements

• Experience within selective independent school admissions or high‑barrier program enrollment.
• Background in upscale hospitality, VIP client services, or C‑suite support functions.
• Experience designing or optimizing enrollment workflows, standard operating procedures, or service benchmarks.
• Proficiency leveraging analytics and CRM intelligence to enhance enrollment quality, not merely velocity.

About Alpha

Join the team building school around student growth

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real‑world skills.

Roles with real student impact:

Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members.

Education work that pays like it matters:

Alpha offers six‑figure roles for people ready to help build a radically better school experience.

A culture built for builders:

Alpha is fast‑moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it.

Alpha is where you can do the most meaningful work of your career.

Working with us

This is a full‑time, W2 employee position with immediate access to benefits https://support.crossover.com/article/7581-w2-benefits-u-s-paychex-paid-only. All roles are year‑long positions. The compensation level for this role is $200,000 USD/year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.