Private Banking Officer

First Bank Chicago; Chicago (IL); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Medical/dental/vision/life insurance

401(k)

Paid time off (PTO)

Annual bonus

Job summary

First Bank Chicago seeks a seasoned relationship management professional to grow our Private Banking Group (PBG) portfolio. You will develop and deepen client relationships, identify opportunities for deposits, lending, and treasury services, and coordinate referrals with internal partners to expand our market presence.

Strong communication and discretion are essential in managing complex client matters. Applicants should have a bachelor’s in business/economics and at least five years in

Qualifications

• Bachelor’s degree in Business, Economics, or equivalent related experience.
• Advanced proficiency in Microsoft Office including Excel.
• Minimum 5 years previous banking experience.
• Demonstrated success developing and expanding client relationships through networking, referrals and consultative relationship management.

Responsibilities

• Proactively strengthen client relationships by assessing needs and advising on banking solutions.
• Expand client relationships through deposits, lending, treasury management and other services.
• Identify referral opportunities to support client needs and growth.
• Present and position the Bank’s products to onboard and retain clients.
• Maintain CRM records and pipeline information and prepare client proposals.

Skills

Client relationship management

Networking

Communication skills

Analytical and problem solving

Discretion and confidentiality

Multi-tasking

Education

Bachelor’s degree in Business or Economics

Tools

Microsoft Office (Excel)

FISERV knowledge

Job description

Responsible for relationship management and business development while providing solutions and services to new and existing Bank clients. Manage day-to-day transactions, coordinate complex client matters and exercise sound judgment regarding overdrafts, pricing and other client-related issues. Responsible for the direct management and growth of the Private Banking Group (PBG) portfolio, with a focus on retaining, expanding and deepening client relationships. Develops new business opportunities through internal partnerships, client referrals, centers of influence and networking activities.

ESSENTIAL DUTIES

Client Development

• Proactively strengthens client relationships through the evaluation of client needs and provides guidance on how our banking solutions will help achieve client banking goals
• Expand existing client and household relationships by identifying opportunities to deepen deposit, lending, treasury management and other banking relationships
• Identify opportunities to both receive and provide referrals through partnerships with other areas of the Bank to support client needs and relationship growth
• Present and position the Bank’s suite of products and services to support client onboarding, retention and relationship growth
• Routinely connect with clients to proactively meet their needs and perform annual client reviews
• Maintain accurate CRM records and business development pipeline information
• Prepare client proposals and coordinate approval process, if needed
• Follow established guidelines on pricing and service offerings
• Represent the Bank at client, community, professional and networking events, including periodic events outside of regular banking hours, to strengthen relationships, enhance market presence and cultivate new business opportunities

Client Service and Maintenance

• Front-end opening of new personal and business accounts
• Perform front-end maintenance on accounts including, but not limited to, name and address changes, account renewals, signer and beneficiary updates, etc.
• Front-end assistance with client transactional needs including, but not limited to, wires, internal transfers, ACHs, fee reimbursements, etc.
• Assist with clients’ consumer loan applications by gathering required information and preparing loan packages for underwriter
• Coordinate service fee adjustments, exception pricing requests and non-posts
• Address CIP due diligence exceptions related to account opening within 30 days

Perform additional duties such as

• Attend required meetings
• Handle periodic client issues outside of regular banking hours
• Work with other departments to deliver products to clients
• Participate in educational opportunities to advance advisory skills
• Maintain knowledge of all consumer and business banking product features and benefits. Participate in Bank sponsored CRA activities when available

NONESSENTIAL DUTIES

• Other duties as assigned

KNOWLEDGE, SKILLS & ABILITIES

• Maintain composure and professionalism in all client interactions
• Ability to adapt to the high service expectations of the Bank’s client base
• Excellent verbal and written communication skills, both in person and via telephone
• Strong level of accuracy and detail oriented
• Ability to manage multiple priorities with flexibility
• Strong knowledge of bank deposit products & regulations
• Strong analytical and problem-solving skills
• Exercise the highest level of discretion and confidentiality
• Knowledge of the interest rate forecasts and other economic markets/financial news
• Understand FDIC insurance, titling and structuring of various account types

TRAINING & EXPERIENCE

• Bachelor’s degree in Business, Economics, or equivalent related experience
• Advanced level of proficiency in Microsoft Office including Excel
• Minimum 5 years previous banking experience
• Demonstrated success developing and expanding client relationships through networking, referrals and consultative relationship management
• Experience with Fiserv application helpful

COMPENSATION

Expected Salary Range: $72,000 - $88,000

• Salary will be negotiated based on relevant skills and experience as well as internal equity and alignment with market data.

BENEFITS

First Bank Chicago offers a comprehensive benefits package including medical/dental/vision/life insurance; 401(k); paid time off (PTO); and eligibility for an annual bonus. For a complete listing of benefits, please visit our website: https://firstbankchicago.com/Employee-Benefits.

First Bank Chicago is an Equal Opportunity Employer: disability/veteran

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