Private Bank & Trust Services Associate

Bank of America; Rhode Island; On-site; USD 40,000 - 55,000; Full time

Job summary

Bank of America in Providence, RI seeks a Private Bank Associate to support client needs, including account openings, asset transfers, and day-to-day inquiries, coordinating with specialists for an integrated service experience. The role emphasizes fiduciary/trust support and compliance within the Private Bank and Enterprise risk framework while delivering high net worth client service.

Candidates typically have at least 1 year in a financial institution, a High School Diploma or GED, and strong

Qualifications

• Minimum of 1 year of experience with a financial institution focusing on client service and trust/legal support.
• High net worth client service and fiduciary support experience required.
• BS/BA degree in Business, Finance or Economics desired.

Responsibilities

• Supports and facilitates personal and non-personal client requests related to banking, credit, and investment products.
• Partners with their team to coordinate with specialists, including trust, family office, investments, and custody officers, as well as centralized service centers to deliver an integrated service experience to the client including identifying and resolving client issues in an effective and timely manner.
• Adheres to the Private Bank and Enterprise risk framework and complies with regulatory and legal requirements, while assisting with the Private Bank client management process and servicing accounts and portfolios.
• Works with Trust Officer(s), responsible for managing a book of fiduciary/trust relationships, to meet client needs and expectations.
• Performs servicing and account maintenance activities, which are primarily trust/fiduciary-related that include PACE/Trust Web accounting transactions, deposits/transfers, etc.

Skills

Account Management

Attention to Detail

Collaboration

Recording/Organizing Information

Written Communications

Active Listening

Adaptability

Customer and Client Focus

Issue Management

Prioritization

Critical Thinking

Customer Experience Improvement

Decision Making

Pipeline Management

Education

High School Diploma / GED

Job description

Bank of America in Providence, RI seeks a Private Bank Associate to support client needs, including account openings, asset transfers, and day-to-day inquiries, coordinating with specialists for an integrated service experience. The role emphasizes fiduciary/trust support and compliance within the Private Bank and Enterprise risk framework while delivering high net worth client service.

Candidates typically have at least 1 year in a financial institution, a High School Diploma or GED, and strong