Privacy Specialist (OneTrust)

Acxiom; Madison (WI); À distance; USD 70 000 - 110 000; Plein temps

Résumé du poste

Acxiom is seeking a Privacy Specialist to administer and optimize privacy, compliance, and legal tech platforms. You will configure workflows, reports, and dashboards while supporting governance activities across the organization.

The role partners with Legal, Privacy, Compliance, and IT to translate requirements into scalable solutions. Responsibilities include platform upgrades, data subject rights workflows, PIAs, and DPIAs, with emphasis on process improvements and integrations.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 3+ years supporting enterprise SaaS applications.
• Experience configuring assessments, workflows, reporting, or process automation tools.
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication and stakeholder management abilities.
• Preferred experience with OneTrust and privacy regulatory frameworks.

Responsabilités

• Serve as primary administrator for privacy platforms, especially OneTrust.
• Configure workflows, assessments, forms, dashboards, and reports.
• Manage upgrades, releases, testing, and change management.
• Administer user access, security roles, and permissions.
• Develop reports, dashboards, metrics, and analytics for privacy objectives.
• Support privacy program operations and regulatory compliance activities.
• Collaborate with Legal, Privacy, IT, and business stakeholders.
• Lead moderate-to-high complexity privacy technology initiatives.

Connaissances

Analytical thinking

Communication skills

Stakeholder management

Formation

Bachelor's degree in Business/IT/Privacy or related

Equivalent experience

Outils

OneTrust

Power Platform

ServiceNow

Jira

Salesforce

Workday

Description du poste

Remote/Homebased

Full time

JR014604

The Privacy Specialist (OneTrust) is responsible for the administration, support, optimization, and continuous improvement of privacy, compliance, and legal technology platforms used across the organization. The role serves as a key operational resource supporting privacy management processes, regulatory compliance activities, risk assessments, data subject rights operations, and related governance initiatives.

While OneTrust serves as the organization's primary privacy management platform, this position also supports other privacy, legal, compliance, governance, and workflow applications as business needs evolve. The Specialist partners closely with Legal, Privacy, Compliance, Information Security, IT, and business stakeholders to ensure technology solutions effectively support operational and regulatory requirements.

This role combines privacy program support, business process improvement, platform administration, reporting, user support, and application configuration responsibilities. The position acts as a functional subject matter expert, helping translate business requirements into scalable workflows, assessments, automation, and reporting capabilities.

Privacy Platform Administration & Support

• Serve as a primary administrator for OneTrust and other privacy, legal, and compliance platforms.

• Configure and maintain workflows, assessments, forms, questionnaires, dashboards, and reports.

• Manage application upgrades, releases, testing, and change management activities.

• Administer user access, security roles, and permissions.

• Monitor platform performance and recommend enhancements to improve efficiency and user experience.

• Maintain application documentation, procedures, and support materials.

Privacy Operations Enablement

• Support privacy program operations through the development and maintenance of assessments, workflows, and compliance processes.

• Configure and maintain Privacy Impact Assessments (PIAs), Data Protection Impact Assessments (DPIAs), Data Subject Rights workflows, vendor assessments, AI governance assessments, and related compliance activities.

• Partner with privacy and legal teams to implement regulatory and policy requirements within supporting technologies.

• Assist with the operationalization of new privacy and compliance requirements.

Application Configuration & Process Improvement

• Gather business requirements and translate them into application configurations and workflow solutions.

• Design and implement process improvements, automation opportunities, and operational efficiencies.

• Develop reports, dashboards, metrics, and analytics supporting privacy and compliance objectives.

• Evaluate system enhancements and recommend adoption of new platform capabilities.

Integrations & Data Management

• Support integrations between privacy platforms and enterprise applications.

• Coordinate with IT and technical teams on data integrations, synchronization, and automation initiatives.

• Assist with troubleshooting integration issues and data quality concerns.

• Support data governance and platform data integrity activities.

User Support & Stakeholder Engagement

• Provide application support to business users.

• Troubleshoot issues and coordinate resolution efforts with vendors and internal support teams.

• Deliver user guidance, training, and knowledge transfer.

• Serve as a liaison between privacy, legal, compliance, business, and technical teams.

• Support audits, compliance reviews, and regulatory inquiries involving privacy technology platforms.

Leadership & Collaboration

• Lead moderate-to-high complexity initiatives related to privacy technology and business process improvements.

• Provide mentorship and guidance to less experienced team members.

• Function as a subject matter expert for privacy applications and associated operational processes.

• Balance multiple priorities while meeting business and regulatory deadlines.

Qualifications

Required

• Bachelor's degree in Business, Information Systems, Information Technology, Legal Operations, Privacy, Compliance, or a related discipline, or equivalent experience.

• 3+ years of experience supporting enterprise SaaS applications.

• Experience supporting privacy, legal, governance, compliance, risk management, or workflow platforms.

• Experience configuring assessments, workflows, reporting, or process automation tools.

• Strong analytical, problem-solving, and organizational skills.

• Excellent communication and stakeholder management abilities.

Preferred

• Experience administering or supporting OneTrust.

• Knowledge of privacy and data protection regulations, including GDPR, CPRA, and other global privacy frameworks.

• Experience supporting Data Subject Rights, privacy assessments, consent management, data governance, or vendor risk processes.

• Familiarity with APIs, integrations, Power Platform, ServiceNow, Jira, Salesforce, Workday, or similar enterprise applications.

• OneTrust certifications or comparable privacy technology credentials.

Primary Location City/State:

Homebased - Conway, Arkansas

Additional Locations (if applicable):

Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://interpublic.sharepoint.com/sites/HRConnection/HR%20Documents/CCPA%20CPRA%20Notice%20for%20Employees%20Eff%2001012023.docx) .

Attention Colorado, California, Connecticut, Massachusetts, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, Virginia, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact [e-mail] .

We are leaders in helping brands achieve the number one mantra for every business – know your customer. For fifty years, we’ve helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.

We’re one of the marketing industry’s most experienced, respected and forward-thinking leaders. For nearly fifty years, we’ve helped the world’s best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.

Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.

At Acxiom, our values begin with our associates, who are the single most important driver of our success. We’re looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise – to our clients and to our associates – and define our company culture.

Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://interpublic.sharepoint.com/sites/HRConnection/HR%20Documents/CCPA%20CPRA%20Notice%20for%20Employees%20Eff%2001012023.docx) .

Attention Colorado, California, Connecticut, Maryland, Massachusetts, Nevada, New Jersey, New York City, Ohio, Rhode Island, Virginia, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact [e-mail] .

Attention Mexico Applicants: Please see our Privacy Policy notice here .