Privacy & Security Specialist

FlexPay; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

FlexPay seeks a motivated professional for a role focused on payment recovery solutions. This position involves engaging with clients, utilizing AI tools for data analysis, and collaborating with teams to enhance service offerings. Join a global leader in financial technology and grow your career in a supportive environment.

Qualifications

• Proven experience in customer service or account management.
• Strong analytical skills with the ability to interpret data effectively.
• Excellent communication and interpersonal skills.

Responsibilities

• Engage with clients to understand their payment recovery needs.
• Utilize AI-driven tools to analyze failed payment data.
• Collaborate with cross-functional teams to enhance service offerings.

Skills

Customer Service

Analytical Skills

Communication

Team Collaboration

Organizational Skills

Job description

Employer Industry: Payment Recovery Solutions

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work in an innovative environment with a focus on AI-driven solutions
- Join a company recognized as a global leader in failed payment recovery
- Be part of a supportive and exceptional workplace culture
- Contribute to solving a significant financial issue for subscription businesses

What to Expect (Job Responsibilities):
- Engage with clients to understand their payment recovery needs and challenges
- Utilize AI-driven tools to analyze failed payment data and implement recovery strategies
- Collaborate with cross-functional teams to enhance service offerings and customer satisfaction
- Maintain accurate records of client interactions and recovery efforts
- Provide insights and recommendations based on data analysis to improve recovery processes

What is Required (Qualifications):
- Proven experience in customer service or account management
- Strong analytical skills with the ability to interpret data effectively
- Excellent communication and interpersonal skills
- Ability to work collaboratively in a team-oriented environment
- Detail-oriented with strong organizational skills

How to Stand Out (Preferred Qualifications):
- Experience in the payment processing or financial technology industry
- Familiarity with AI technologies and data analysis tools
- Previous experience in a subscription-based business model

#PaymentRecovery #CustomerService #AIInnovation #CareerGrowth #FinancialTechnology

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.