Privacy Operations Manager

Toyota North America; Plano (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health care and wellness plans

401(k) Savings Plan

Paid holidays and paid time off

Tuition reimbursement

Vehicle purchase discount

Job summary

Toyota North America is seeking a Privacy Governance Manager in Plano, TX. This hands-on leadership role oversees privacy operations, data subject requests, and platform compliance to align with GDPR/CCPA standards.

Leading a team, you will shape privacy strategy, manage onboarding/offboarding, and coordinate cross-functional partners, ensuring customer trust and regulatory alignment across Toyota's consumer interactions.

Qualifications

• Bachelor’s degree or higher in Law, Business, IT, or related field.
• 2+ years leading/privacy or data protection teams.
• Strong knowledge of GDPR/CCPA.
• Experience managing privacy operations and audits.
• Experience with cross-functional teams and vendors.

Responsibilities

• Lead a team of direct reports and manage workload.
• Define operational direction for privacy platforms.
• Oversee onboarding/offboarding of systems.
• Assess risk and priority for new tech integrations.
• Handle privacy-related customer complaints escalation.
• Coordinate external contractors during peak periods.

Skills

Leadership experience

Privacy compliance

GDPR/CCPA knowledge

Data governance

Project management

Cross-functional teamwork

Education

Bachelor's degree in Law/Business/IT

Job description

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, ‘job flexibility benefits’ [also known as I-140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

Who We’re Looking For

Toyota’s Privacy & Governance Department is looking for a passionate and highly motivated Privacy Governance Manager. Reporting to and working closely with the Privacy & Governance Senior Manager, this role is a hands-on people manager responsible for managing privacy operations, overseeing data subject requests, platform compliance, and ensuring regulatory alignment across systems and consumer interactions. This position is based in Plano, Texas. The selected candidate will be expected to reside within commutable distance of this location.

What You’ll Be Doing

• Lead a team of direct reports, nurturing their development, their performance within the team and their workload.
• Work with the Senior Manager to set operational direction as well as technical and business requirements for platforms to meet evolving privacy standards and regulatory requirements.
• Make decisions on the onboarding/offboarding of systems.
• Evaluate scope, risk, and priority for new platforms or technology integrations by reviewing onboarding criteria and ensuring that they align with privacy standards.
• Decide on the appropriate response and escalation path for privacy-related consumer complaints or issues, balancing compliance with customer satisfaction.
• Own the allocation of team resources and the engagement of external contractors to meet privacy compliance needs effectively, especially during high-demand periods.

What You Bring

• Bachelor’s degree (or higher) in Law, Business, Information Technology, or a closely related field.
• Extensive experience in privacy, compliance, or data protection roles, with at least 2 years in a leadership or management position.
• Solid understanding of privacy regulations, such as GDPR and CCPA.
• Strong project management skills with the ability to prioritize and manage multiple initiatives in a fast-paced environment.
• Experience managing cross-functional teams and/or vendors.

Added bonus if you have

• Experience working with connected technologies or vehicle data is a strong plus.
• CIPP certification or commitment to obtain certification within 6 months.

What We’ll Bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to [e-mail].