Privacy Compliance Specialist, Shopping Privacy & Trust

Amazon; California; On-site; USD 99,000 - 165,000; Full time

Job summary

Join a forward-thinking company that prioritizes customer trust and privacy! As a Privacy Compliance Specialist, you will dive deep into privacy compliance issues, collaborating with business and technical leaders to enhance privacy standards. This role offers the opportunity to influence privacy practices across a complex, fast-paced environment, ensuring compliance with global regulations. If you are passionate about privacy and excited to tackle challenges in a dynamic setting, this position is perfect for you. Embrace the chance to make a significant impact while working with a diverse team dedicated to exceptional customer experiences.

Benefits

Medical Benefits

401(k) Plan

Equity Options

Flexible Work Hours

Employee Discounts

Qualifications

• 3+ years in privacy, compliance, or risk management roles.
• Experience with GDPR, CCPA, and other privacy regulations.

Responsibilities

• Conduct privacy compliance reviews and manage escalations.
• Develop and maintain procedures for privacy reviews.
• Support cross-functional projects to address privacy obligations.

Skills

Information Security

Privacy Compliance

Risk Management

Analytical Skills

Communication Skills

GDPR Knowledge

CCPA Knowledge

Project Management

Education

Bachelor’s Degree

Relevant Work Experience

Tools

Privacy Certifications (CIPP-US, CIPP-EU, CIPM, CIPT)

Job description

Privacy Compliance Specialist, Shopping Privacy & Trust

At Amazon, trust is of utmost priority, and we strive to deliver customer-obsessed and privacy-sensitive shopping experiences. We are looking for a customer-obsessed person who is passionate about privacy. You will deep dive into privacy compliance issues across multiple business lines and work with internal stakeholders to ensure privacy requirements are promptly addressed. If you are interested in enabling exceptional privacy and data management standards for customers, energized by a fast-paced and evolving environment, can deal with ambiguity, thrive at working independently and efficiently to address issues for internal stakeholders, and enjoy improving the processes you are a part of, this role may be a fit for you.

You will partner with a large set of business and technical leaders to implement both processes and tools to raise the privacy bar. You will evaluate new products and services to identify compliance obligations and help design solutions to meet them. You must be able to thrive in a fast-paced environment with high complexity and ambiguity.

Key job responsibilities

1. Conduct privacy compliance reviews and make determinations related to DSAR, Deletion, and Retention for a wide range of technical products, devices, and services.
2. Identify privacy-related issues and effectively manage escalation and exception processes, including communication to leadership as needed.
3. Develop, improve, and maintain procedures and SOPs used by privacy reviewers.
4. Work with stakeholders such as privacy, legal, policy, and engineering teams to ensure sound protocols are in place to manage evolving privacy obligations.
5. Contribute to improvements to privacy review processes, mechanisms, and tooling.
6. Assist in maintaining other privacy-focused documentation including procedures and internal guidelines.
7. Support cross-functional projects to address emerging global privacy obligations.
8. Audit services and drive remediation.
9. Policy Engine reports evaluation and remediation.

A day in the life

The ‘day-to-day’ aspect of this role will involve working with engineering and service teams to review Amazon Shopping services for compliance with global privacy obligations related to DSAR, deletion, retention, and other privacy policies. You will be responsible for helping to identify and resolve issues around how data is used, retained, and returned to customers. Additionally, you will spend time working to develop mechanisms for ensuring a consistent privacy experience through work with partner teams and across the broader Amazon environment.

Minimum Qualifications

• 3+ years of experience in an information security, privacy, compliance, risk management role or role with comparable experience.
• Bachelor’s degree or relevant work experience.
• 4+ years of experience in an information security, privacy, compliance, risk management role or role with comparable experience in or working closely with the technology industry.
• 3+ years of experience working in a global, large-scale, complex, and fast-paced environment.
• Experience communicating with a wide range of internal stakeholders.
• Experience assessing risk and compliance against internal policies and procedures.
• Excellent written and verbal communication skills.
• Relevant privacy certifications (CIPP-US, CIPP-EU, CIPM, CIPT).
• Experience working with worldwide regulatory requirements for privacy and mitigating privacy risks.
• Proven analytical capabilities; experience with developing reports, metrics, and reporting mechanisms.
• Experience communicating effectively with engineering and technical stakeholders.
• Experience working in an internal customer-facing role, effectively supporting multiple projects simultaneously.
• Experience with GDPR, CCPA, and other privacy regulations.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $99,900/year in our lowest geographic market up to $164,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit this link. This position will remain posted until filled. Applicants should apply via our internal or external career site.