Privacy Analyst
Smartsuite
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Job summary
SmartSuite is seeking a Privacy Analyst to perform the operational work of the privacy program, including logging and fulfilling data subject requests within deadlines, running assessment questionnaires, maintaining the processing inventory and collecting evidence.
You will collaborate with the Privacy Program Manager and data governance, prepare program metrics, support DPIAs and vendor privacy questionnaires, track incidents and remediation actions, and ensure regulatory readiness across GDPR,
Qualifications
- Experience handling DSAR workflows and privacy requests.
- Knowledge of DPIAs and vendor privacy questionnaires.
- Ability to maintain processing inventories and evidence.
- Ability to produce privacy program metrics and reports.
Responsibilities
- Log, verify and fulfill data subject requests within deadlines
- Run DPIA and vendor privacy questionnaires and collate responses
- Maintain the records of processing and data inventory
- Collect and organize privacy evidence
- Track incidents and remediation actions
- Prepare privacy program metrics and reports
Skills
Job description
The Privacy Analyst does the operational work of the privacy program: logging and fulfilling data subject requests, running assessment questionnaires, maintaining the processing inventory, collecting evidence and preparing the metrics the privacy team reports.
Reports to:
Privacy Program Manager
The Privacy Analyst does the operational work of the privacy program: logging and fulfilling data subject requests, running assessment questionnaires, maintaining the processing inventory, collecting evidence and preparing the metrics the privacy team reports.
- Log, verify and fulfill data subject requests within deadlines
- Run DPIA and vendor privacy questionnaires and collate responses
- Maintain the records of processing and data inventory
- Collect and organize privacy evidence
- Track incidents and remediation actions
- Prepare privacy program metrics and reports
The GRC processes this role owns, touches and depends on.
accountable for the process
Privacy
contributes or approves
Third‑party risk
Issues and actions
consumes its output
Policy management
Compliance management
Three lines of defence set the frame; the chain shows where each process hands off to the next. Colours follow the Privacy Analyst: navy is owned, blue is touched, grey is depended on.
- First line, The business and its control owners, Run the processes, own the controls, fix the issues
- Second line, Risk, compliance and the domain programmes, Set the frameworks, assess, monitor and advise
- Third line, Internal audit, Independent assurance to the board and audit committee
Who this role reports to, who reports to them, and the peers they work with most.
The Privacy Analyst does the operational work of the privacy program, and the Privacy Program Manager and supervisory authorities depend on requests, questionnaires and records being handled correctly. SmartSuite turns that work into structured workflows with deadlines, evidence and a searchable inventory, so program metrics are a by-product of the work, not a separate task.
Requests logged and verified at intake
DSAR intake and tracking automates logging, triage and fulfillment steps, with identity verification recorded as a step, so each request enters the queue with its deadline and verification status rather than as an email you must classify.
Automated review routing sends DPIA and vendor privacy questionnaires to legal, security and risk reviewers in turn, so collating responses means reading them in one record rather than merging replies from three inboxes.
Data inventory and ROPA keep a complete, searchable record of processing activities and data assets, with data flows mapped across systems, vendors and regions, so the Article 30 record is maintained as processing changes, not rebuilt annually.
Processing ownership assigns a clear owner to each data processing activity and its compliance actions, so the Data Governance Analyst and you know who answers for a dataset before a request or an incident involves it.
Legal basis and control linkage ties each processing activity to its legal basis, controls and supporting evidence, so when the Compliance Analyst needs proof for an assessment the evidence you collected is attached where they look.
Cross-team privacy visibility gives IT, Security and Operations the same request record, so the data retrieval you need from the Service Desk Analyst is a task on the DSAR with its deadline rather than a ticket raised separately.
Recurring assessment cycles schedule re‑assessments when processing changes or on a set cadence, so a DPIA from two years ago is flagged for review by the system rather than rediscovered during an inquiry.
Communications, decisions and artifacts are stored centrally with complete audit trails, so a supervisory authority asking how a request was handled or why a DPIA concluded as it did reads the record you kept.
Regulatory compliance coverage supports GDPR, CCPA, HIPAA, FERPA and other privacy laws in the same workflows, so the one‑month, 45‑day and 30‑day clocks each apply to the right request without separate trackers.
Privacy. Runs DSAR workflows with deadlines and verification steps, and keeps the processing inventory current.
Issues and actions. Tracks incidents and remediation actions with owners and dates.
Reporting. Supplies accurate data for privacy dashboards and disclosures.
Manage privacy risks with data inventories, PIAs and DPIAs, control tracking, and dashboards that show exposure against GDPR, CCPA, and HIPAA requirements.
Track and remediate issues across audits, risk, and compliance with structured workflows, clear ownership, and real‑time visibility into resolution status.
Standardize vendor due diligence, centralize assessments, and monitor ongoing risk exposure to ensure supplier reliability and compliance.
GDPR Articles 12 to 23 set the data subject rights the analyst fulfills, normally within one month, and Article 30 the records of processing they maintain; the IAPP's CIPM and CIPT bodies of knowledge describe the operational and technical practice. CCPA/CPRA gives consumers equivalent rights on a 45‑day clock.
Sector rules change the deadlines and content. HIPAA grants patients a right of access within 30 days; GLBA requires annual privacy notices from financial institutions; federal agencies answer Privacy Act access requests; technology companies handle high request volumes and must evidence identity verification and timely response to supervisory authorities.
Guides and definitions from the GRC Knowledge Center and the What‑is glossary, chosen for this role.
All articles
What's new
How to Map Privacy Obligations to Policies, Controls, and Evidence
How to Build a Privacy Risk Dashboard for Executives
How to Track Privacy Issues From Assessment to Remediation
How to Build a Data Inventory That Supports Privacy, AI, Cyber, and GRC
The Privacy Analyst does the operational work of the privacy program: logging, verifying and fulfilling data subject requests within the deadlines GDPR, CCPA/CPRA and HIPAA set, running DPIA and vendor privacy questionnaires and collating the responses, maintaining the records of processing and data inventory, collecting and organizing privacy evidence, tracking incidents and remediation actions and preparing the metrics the Privacy Program Manager reports. The deadlines make the work time‑critical.
Privacy Risk Management runs DSAR workflows with deadlines and verification steps and keeps the processing inventory current, so each request is logged with its statutory clock, identity verification is a recorded step, and the analyst sees which requests are approaching their deadline. The Service Desk Analyst who first receives a request logs it into the same workflow, and the processing inventory tells the analyst where the data lives when the request has to be fulfilled.
Incidents and remediation actions are tracked in Issues Management with owners and dates, so a privacy incident has the actions that follow it assigned and dated, and a finding from a DPIA or a vendor questionnaire becomes an action rather than a note. Third‑Party Risk Management holds the vendor privacy questionnaires against the vendor record, so the Data Governance Analyst and Compliance Analyst see the same findings and the analyst can chase closure from one list.
SmartSuite supplies accurate data for privacy dashboards and disclosures from the request, inventory and incident records as they stand, so the metrics the Privacy Program Manager reports, such as requests received, fulfilled on time and overdue, incidents open and processing records current, are read from the work rather than counted by hand. When a supervisory authority asks for evidence of timely response and identity verification, the request record is the evidence.
A privacy team needs its records of processing, however current, the request types it receives and their deadlines, and the open incidents and actions. New customers can start with SmartSuite Onboarding, a guided four‑week program around one or two priority workflows; for a privacy team the first workflow is the DSAR queue. Requests in progress are loaded with their clocks so nothing is missed in the transition, and the inventory improves as each request and questionnaire adds what was missing.
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