Privacy & AI Compliance Program Manager, Ops Trust

Amazon.com Services LLC; Arlington (VA); On-site; USD 74,000 - 130,000; Full time

Benefits offered by this job

Health insurance

RSUs

Paid time off

Job summary

Amazon.com Services LLC is seeking an experienced Program Manager to join the Ops Trust team, focusing on AI compliance and privacy program execution within Worldwide Operations. You will own privacy review workflows, coordinate multiple cross-functional projects, and partner with privacy, AI compliance specialists, legal stakeholders, and Ops teams to mitigate risk.

The role requires data-driven decision making, ability to handle ambiguity, and frequent status updates to senior leaders.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.

Responsibilities

• Own a privacy review program and/or AI system compliance workflow for all of Operations.
• Manage several projects simultaneously with a sense of urgency.
• Partner with Ops business lines, privacy & AI compliance specialists, legal stakeholders, and other Amazon compliance teams to assess and mitigate privacy and AI compliance risk.
• Comfortable dealing with ambiguity and using data to drive results.
• Identify, gather, track, and report key program metrics to Ops leadership.
• Identify process improvements and opportunities to scale and automate.
• Work collaboratively with internal stakeholders.
• Communicate program status, risks, and blockers to leaders.

Skills

Program management

Process improvement

Data-driven decision making

Cross-functional collaboration

Stakeholder management

End-to-end delivery

Project scheduling

Job description

The Ops Trust Team manages privacy and Algorithmic Systems compliance for Amazon Operations. We are seeking an experienced Program Manager to join the Ops Trust team, focused on AI Compliance and Privacy program execution within Worldwide Operations. This role sits at the intersection of privacy, AI compliance, and program management- ensuring that Amazon systems and applications comply with internal standards and external regulatory requirements.

Key job responsibilities

• Own a privacy review program and/or AI system compliance workflow for all of Operations.
• Manage several projects simultaneously with a sense of urgency.
• Partner with Ops business lines, privacy & AI compliance specialists, legal stakeholders, and other Amazon compliance teams to assess and mitigate privacy and AI compliance risk.
• Comfortable dealing with ambiguity and using data to drive results.
• Identify, gather, track, and report key program metrics to Ops leadership.
• Identify process improvements and opportunities to scale and automate.
• Work collaboratively with internal stakeholders.
• Communicate program status, risks, and blockers to leaders.
• Must be a good human that enjoys being part of a fun team.

Basic Qualifications:

• - 3+ years of program or project management experience
• - 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• - Experience using data and metrics to determine and drive improvements
• - Experience working cross functionally with tech and non-tech teams

Preferred Qualifications:

• - 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• - Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TN, Nashville - 66,800.00 - 116,800.00 USD annually

USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually

USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually